[cisco-voip] T1 PRI stuck channel

CarlosOrtiz at bayviewfinancial.com CarlosOrtiz at bayviewfinancial.com
Tue Jan 29 14:39:45 EST 2008


Sorry, meant to include that......This is a 3845 Router running 12.4(3h). 
I'll check the bug ID's.  I also have a TAC case open and the engineer 
just responded saying that he hasn't found anything in my version yet.

Carlos



Wes Sisk <wsisk at cisco.com> 
01/29/2008 02:19 PM

To
CarlosOrtiz at bayviewfinancial.com
cc
cisco-voip at puck.nether.net
Subject
Re: [cisco-voip] T1 PRI stuck channel






what platform and version? looks like several candidates: CSCdz53326, 
CSCef68941, CSCsd05492

/Wes

CarlosOrtiz at bayviewfinancial.com wrote: 

We had a location with a PRI experience an issue yesterday.  Layer 1-3 
status was good.  It appears that the 1st B channel was in a stuck state. 
Inbound and outbound calls were both set up to use low to high channels. 
After running the "show voice call summary" I would see the following 
output and the status would not change. 

PORT           CODEC    VAD VTSP STATE            VPM STATE 
============== ======== === ==================== ====================== 
0/0/1:23.1      g711ulaw  n  S_WAIT_STATS          S_TSP_WAIT_RELEASE      
 


After changing outbound calls to high to low the outbound calls started 
working again.  This lead me to believe that there was some kind of 
hardware/DSP or software issue.   I tried a shut no shut on the voice port 
and the controller but that did not fix the inbound problem.  A reboot did 
fix the issue. 

Anyone seen something similar? 

Carlos 


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