[cisco-voip] Has anyone ever seen this message in a CCM trace file

[Philip Walenta]

Case number is 607838861.
 
In the scenario where we received this message we had no active calls.
Failover, then the ability to make a call was being tested.  So:
 
(device starts out on-hook with no active calls)
1.  Pulled network plug on primary CCM server
2.  Waited for device to report primary CCM was down
3.  Device completed re-home to secondary subscriber and reported itself as
being in-service (CCM also said device was registered)
4.  Attempted to make a call after the re-home and got that error message
the moment the dial string was completed.
 
CUCM version is 6.0.1.1000-37 running on Cisco 7835 and 7845 servers (this
is the platform TekVizion uses for Cisco certification).
 
After some futher testing and a subscriber reboot, we found we could
complete the call if we waited several minutes.  If we try right after
re-registration we still get that error.

  _____  

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Thursday, January 31, 2008 1:40 PM
To: Philip Walenta
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Has anyone ever seen this message in a CCM trace
file


Case number?

LineCdpc most likely believes 4 calls are already active on the line.  If
this is a shared line and 4 calls were active before failover then when the
phone reregisters it will not show the 4 active calls, it will simply refuse
to go offhook and give you this message.  This goes way back to:
CSCed43618 Line status out of sync with shared line after reboot

/Wes

Philip Walenta wrote: 

Ok, I read the bug.  It applies to CCM 4.0.1.  I'm seeing this on a 6.0
system where the line settings are 4 max calls/1 busy trigger.
 
The error occurs after the device fails from one server to another in the
cluser and attempt to dial after re-homing.
 
I do have a TAC case open on it now.

  _____  

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Thursday, January 31, 2008 12:27 PM
To: Philip Walenta
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Has anyone ever seen this message in a CCM trace
file


Take a look at CSCee54687.  Indicates someone attempted to initiate a new
call on a line that already had 'max calls' active.

/Wes

Philip Walenta wrote: 

"Error:  Passed Max Device Limit"
 
?


  _____  


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