[cisco-voip] Pickup - Audio and Visual NOtification problem

William Roy William.Roy at l7.com.au
Tue Jul 8 04:06:22 EDT 2008


I have a client site that would like to have the Audio and Visual Indicator set on pickup groups. I have enabled this on the pickup group however it does not seem to be working. We get no audio beep or visual indicator that a phone in the pickup group is ringing, the pickup works ok. Their call manager version is 6.1.2 and all their phones are 7962G. I have tested this feature in my own office with 6.1.1a and a mix of phones (All non 7962's) and it works fine. Anybody seen this before?

Regards,
Wil
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