[cisco-voip] SIP implementation in IPCC Ent

[Jason Aarons (US)]

There are some discussions on CVP/MTP over at NetPro, you can problem
ask Jeff or one of the guys on this thread;
http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=Subscri
ptions&loc=.2cc04de5/21&forum=Unified%20Communications%20and%20Video&top
ic=Contact%20Center


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Peter Slow
Sent: Tuesday, July 08, 2008 6:09 PM
To: Sheeraz Saeed/NE/Karachi
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SIP implementation in IPCC Ent

my understanding with this was that CVP / SIP integrations _does_
require proxy server as an integral part of the solution.

Has anyone here heard otherwise?

-Pete

On Tue, Jul 8, 2008 at 3:57 AM, Sheeraz Saeed/NE/Karachi
<Sheeraz.Saeed at wateen.com> wrote:
> Hi All,
>
> I have to deploy Cisco IPCC Enterprise 7.0 with SIP. I want to confirm
one
> thing that without Proxy server can I implement this. Scenario I want
to
> implement is Call First come on to Voice GW then goes to CVP for IVR
or Call
> queuing and then ICM components and etc. If the agent is not busy and
call
> is to land on agent phone then Call Manager comes in so its SIP
> configuration is also required here.
>
> Your quick responses and advices will be highly appreciated.
>
> Thanks
>
>
>
> Regards,
>
>
>
> Sheeraz Saeed Lodhi,
>
> 92-322-2456929.
>
>
>
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> cisco-voip at puck.nether.net
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>
>
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