[cisco-voip] SIP implementation in IPCC Ent

Peter Slow peter.slow at gmail.com
Tue Jul 8 18:08:47 EDT 2008


my understanding with this was that CVP / SIP integrations _does_
require proxy server as an integral part of the solution.

Has anyone here heard otherwise?

-Pete

On Tue, Jul 8, 2008 at 3:57 AM, Sheeraz Saeed/NE/Karachi
<Sheeraz.Saeed at wateen.com> wrote:
> Hi All,
>
> I have to deploy Cisco IPCC Enterprise 7.0 with SIP. I want to confirm one
> thing that without Proxy server can I implement this. Scenario I want to
> implement is Call First come on to Voice GW then goes to CVP for IVR or Call
> queuing and then ICM components and etc. If the agent is not busy and call
> is to land on agent phone then Call Manager comes in so its SIP
> configuration is also required here.
>
> Your quick responses and advices will be highly appreciated.
>
> Thanks
>
>
>
> Regards,
>
>
>
> Sheeraz Saeed Lodhi,
>
> 92-322-2456929.
>
>
>
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>


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