[cisco-voip] Unity 5 UM fith Exchange 2007

[Ian du Preez]

Thanks

Checked again today. There are 2 servers in the cluster, the one Unity
partners with is the Virtual Exchange.
I have no Exchange servers outside the cluster to point to.



On 7/10/08, Rasim Duric <rduric at uoguelph.ca> wrote:
>
>  Your partner Exchange server should be either the Virtual Exchange server
> in the cluster  or an Exchange 2007 server outside the cluster.
>
>
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp472839
>
>
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric at uoguelph.ca
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ian du Preez
> *Sent:* July-10-08 4:53 AM
> *To:* James Buchanan
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Unity 5 UM fith Exchange 2007
>
>
>
> Yes it is the first Unity server in on the domain and the site.
>
> I have rebooted the server several times, with no luck.
>
>
>
> Can it have something to do with Exchange 2007 being on a cluster ?
>
>
>
>
>
> On 7/9/08, *James Buchanan* <jbuchanan at ctiusa.com> wrote:
>
> Is this the first Unity server these users have been homed to? There is an
> issue when moving mailboxes from one Unity server to the other that shows
> this exact same symptom. The workaround is to reboot the Unity server.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ian du Preez
> *Sent:* Wednesday, July 09, 2008 5:08 PM
> *To:* Ryan West
> *Cc:* cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] Unity 5 UM fith Exchange 2007
>
>
>
>
>
> I checked that, but not the problem. I made sure there were at least a few
> messages in the inbox as unread.
>
>
>
> Thanks for the help
>
>
>
>
>
> On 7/9/08, *Ryan West* <rwest at zyedge.com> wrote:
>
> How about reading pane being opened?
>
> Sent from my Windows Mobile(R) phone.
>  ------------------------------
>
> *From: *Ian du Preez <iandupreez at gmail.com>
> *Sent: *Wednesday, July 09, 2008 16:46
> *To: *Ryan Ratliff <rratliff at cisco.com>
> *Cc: *cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
> *Subject: *Re: [cisco-voip] Unity 5 UM fith Exchange 2007
>
> Definitely the inbox.
>
> I've seen that one before as one of my clients had outlook rules moving al
> new mail to folders.
>
>
>
> Thanks
>
> Ian
>
>
>
>
> On 7/9/08, *Ryan Ratliff* <rratliff at cisco.com> wrote:
>
> Are you sure it's the Exchange Inbox and not some sub-folder Outlook is
> automatically moving the message to?  AFAIK Unity only looks at messages in
> the Inbox.
>
>
>
> -Ryan
>
>
>
> On Jul 9, 2008, at 4:11 PM, Ian du Preez wrote:
>
>
>
> I have checked, thanks James.
>
> All the users inherit and I can see the rights on them.
>
>
>
> I checked this when I couldn't import one of the users. It didn't have the
> inherit permissions tick on.
>
>
>
> Any other ideas guys?
>
>
>
> What bothers me is that I don't get any event errors and the whole system
> looks normal exept, from the phone I don't get MWI's and trying to retrieve
> messages it sais there are none.
>
>
>
>
>
>
>
>
> On 7/9/08, *James Buchanan* <jbuchanan at ctiusa.com> wrote:
>
> Hello,
>
>
>
>
> Make sure that the users are inheriting the rights from their respective
> OUs in AD.
>
>
>
>
> Thanks,
>
>
>
>
> James
>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ian du Preez
> *Sent:* Wednesday, July 09, 2008 11:09 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Unity 5 UM fith Exchange 2007
>
>
>
>
> Hi all
>
> I installed Unity 5 UM with Exchange 2007 running on a cluster. Exchange
> SP1 installed.
>
> Everything went ok and Unity is now running with no errors in the event
> log. I have imported over 100 users from exchange with no problems. When I
> leave a message, the user gets the VM in his outlook inbox, but nothing
> happens on the phone. I checked Unity and it is not passing the MWI-on
> digits to the CCM.  Dialling the MWI-on and off numbers on the phone turns
> it on and off.
>
> While there are unread VM message is in the outlook inbox, I press the
> messages button on the phone to access VM and it replies, saying there are
> no voice messages.
>
> I used the MBXsuite tool. Attached is the outcome. It doesn't give any
> errors in the log file.
>
> I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.
>
> I have followed my exact same steps as I have done before with the same
> type of installation. In that installation everything worked fine.
>
> I downloaded the latest Permissions Wizard and it ran with no issues. I
> gave the Unity accounts specific Send-as Receive-as rights.
>
> Any ideas ?
>
> Thanks
>
> Ian
>
>
>
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