[cisco-voip] Presense has old info?

[Weigand, John V.]

Serious Medicine for the Defense R 

We had this issue in the past. We still had the old users moved to a
separate OU in Active Directory, but we had left the "IPPhone" field
intact with their number, and then the new user also had that same
number in the IPPhone field. Do you still have the old users in AD? If
so, try clearing the field, and doing another sync.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Monday, July 14, 2008 1:28 PM
To: Tammie Robertson
Cc: cisco voip
Subject: Re: [cisco-voip] Presense has old info?

 

Well that is where it gets the information.

On Mon, Jul 14, 2008 at 12:22 PM, Tammie Robertson
<trobertson at alliedmachine.com> wrote:

AD syncs automatically every 6 hours and I have tried to sync it
manually - doesn't help.

 

From: Voice Noob [mailto:voicenoob at gmail.com] 
Sent: Monday, July 14, 2008 1:20 PM
To: Tammie Robertson
Cc: cisco voip
Subject: Re: [cisco-voip] Presense has old info?

 

>From whatever LDAP system you are using. Probably Active Directory.

On Mon, Jul 14, 2008 at 12:17 PM, Tammie Robertson
<trobertson at alliedmachine.com> wrote:

CCM 6.1.1

Presense 6.0.1

 

When someone replaces someone else and takes over there phone we make
the changes needed in CCM.  These people do not have CUPC.  The few of
us that do have CUPC continue to notice that CUPS still shows the
original person that had the phone, not the updated person. Where is it
pulling this info from and how do I update it?  To be clear - through
CUPC it shows the original person but on our phone it shows the newest
person...





John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124





Tel: 440-484-2000
Fax: 440-484-2009
Cell: 
email: jvw at medicineforthedefense.com 




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