[cisco-voip] Presence has old info?

[Tammie Robertson]

When I look in Presence LDAP Server and LDAP Profile - it shows that it
is setup to see AD but then it only shows the users that actively have
been setup to use CUPC, no other user is listed, including the ones that
are no longer here.

 

From: Ryan West [mailto:rwest at zyedge.com] 
Sent: Monday, July 14, 2008 1:25 PM
To: Tammie Robertson; Voice Noob
Cc: cisco voip
Subject: RE: [cisco-voip] Presense has old info?

 

Tammie,

 

Are you sure that the old user is removed from the Presence servers'
LDAP cache.  CM sync's with LDAP AD (assuming AD) and Presence does as
well.  If the old information is still there it may need to run the
cleanup event at the end of the night to remove it.  Are you sure that
both systems (CM and Presence) are set to sync every 6 hours?

 

-ryan

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tammie
Robertson
Sent: Monday, July 14, 2008 1:23 PM
To: Voice Noob
Cc: cisco voip
Subject: Re: [cisco-voip] Presense has old info?

 

AD syncs automatically every 6 hours and I have tried to sync it
manually - doesn't help.

 

From: Voice Noob [mailto:voicenoob at gmail.com] 
Sent: Monday, July 14, 2008 1:20 PM
To: Tammie Robertson
Cc: cisco voip
Subject: Re: [cisco-voip] Presense has old info?

 

>From whatever LDAP system you are using. Probably Active Directory.

On Mon, Jul 14, 2008 at 12:17 PM, Tammie Robertson
<trobertson at alliedmachine.com> wrote:

CCM 6.1.1

Presense 6.0.1

 

When someone replaces someone else and takes over there phone we make
the changes needed in CCM.  These people do not have CUPC.  The few of
us that do have CUPC continue to notice that CUPS still shows the
original person that had the phone, not the updated person. Where is it
pulling this info from and how do I update it?  To be clear - through
CUPC it shows the original person but on our phone it shows the newest
person...


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