[cisco-voip] 7971 on CCM4.1(3)sr5b not showing second calls

[Ryan Ratliff]

Has the DN changed partitions recently?

Can you send the DA part of the trace for the gateway and internal  
call?  This is the part that looks like:
07/11/2008 14:28:42.655 CCM|Digit analysis: match(pi="2", fqcn="",  
cn="5555555555",plv="5", pss="DID_PT:Internal_PT:IPCC_PT",  
TodFilteredPss="DID_PT:Internal_PT:IPCC_PT",  
dd="95555552222",dac="0")|<CLID::StandAloneCluster><NID:: 
10.60.5.12><CT::3,100,169,1.183980><IP::10.60.5.20><DEV::><LVL::State  
Transition><MASK::0800>
07/11/2008 14:28:42.655 CCM|Digit analysis: analysis results| 
<CLID::StandAloneCluster><NID::10.60.5.12><CT:: 
3,100,169,1.183980><IP::10.60.5.20><DEV::><LVL::State  
Transition><MASK::0800>
07/11/2008 14:28:42.655 CCM||PretransformCallingPartyNumber=5555555555
|CallingPartyNumber=5555555555
|DialingPartition=DID_PT
....

-Ryan

On Jul 15, 2008, at 4:18 PM, Jonathan Charles wrote:

Single phone affected (only 7971 in the system) with firmware 8.2.2SR1s

When the customer is on a call, internal calls go straight to
voicemail.. External calls show up as a second call.

Shared line to a Cisco 7921 and exhibits the same behavior... no one
else in the network has reported this problem.

Ring settings are set to ring while active, and the max calls is 4 and
busy trigger is 2.

This just started happening today (after being up for nearly 2 years).

We have reset the phone and power cycled it... I am debating on
deleting the DN and re-adding it.


Any ideas?



Jonathan
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20080715/55760a5f/attachment.html>