[cisco-voip] Call Manager Reporting

[Lelio Fulgenzi]

0 length CDR is a CallManager service parameter. It basically says cut a CDR record every time someone dials the phone. Without this, CDRs are only cut if they are 1 second or more. 

0 lenght CDRs will significantly add to your CDR database but it makes troubleshooting a bit easier. 

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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt

  ----- Original Message ----- 
  From: Mark J 
  To: Lelio Fulgenzi 
  Cc: cisco-voip at puck.nether.net 
  Sent: Wednesday, July 16, 2008 12:37 AM
  Subject: Re: [cisco-voip] Call Manager Reporting


  Hi,

  Thanks for the response.

  I don't know too much about CDR, what do you mean by length 0?

  What report do I need to run to achieve this?

  Thanks for the help.


  2008/7/16 Lelio Fulgenzi <lelio at uoguelph.ca>:

    If you have 0 length CDRs enabled, you should be able to do a CDR search to that extension with a lenght of 0.

    Will give you a good idea, anyways. Not sure if it will stand up in court or a performance review. ;)

    --------------------------------------------------------------------------------
    Lelio Fulgenzi, B.A.
    Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
    (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
    "Bad grammar makes me [sic]" - Tshirt

      ----- Original Message ----- 
      From: Mark J 
      To: cisco-voip at puck.nether.net 
      Sent: Tuesday, July 15, 2008 11:35 PM
      Subject: [cisco-voip] Call Manager Reporting


      Hey guys,

      Is there a way to report on the number of missed calls on a extension?

      Basically I want to find out the number of missed calls an extension has had?

      Thanks.



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