[cisco-voip] IPCC Scripts Debugging

[Bryan Nowak]

I agree with Jonathan that something is up with getting the call to pass
into IPCC.  But for the error when you debug, you need to do a reactive
debug if there's an Accept step in your script.  Otherwise, there is no
triggering contact and any step which refers to it will cause the debug to
fail (Accept, Play Prompt, Get Digit, etc.).  Once the test call is made, a
reactive script window will open in the editor and then you can step through
it.

But if you are hearing snotty lady, you will likely find that the call never
reaches the script -- and the reactive debug doesn't start.

Bryan
----- Original Message ----- 
From: "Jonathan Charles" <jonvoip at gmail.com>
To: "Tammie Robertson" <trobertson at alliedmachine.com>
Cc: "Cisco VOIP Newsletter - puck.nether.net" <cisco-voip at puck.nether.net>
Sent: Friday, July 18, 2008 9:27 AM
Subject: Re: [cisco-voip] IPCC Scripts Debugging


> Snotty Lady usually comes on when a CSQ or a variable is screwed up...
> Check the spelling of the CSQ in the variable in the script.
>
> Then take a look at the MIVR logs, and search for 'error'...
>
> Also, from your error, it almost seems like JTAPI is kind of hosed...
>
>
>
> Jonathan
>
> On Fri, Jul 18, 2008 at 9:09 AM, Tammie Robertson
> <trobertson at alliedmachine.com> wrote:
> > I am trying to create a new script in IPCC for testing by copying a
> > working script and just making changes as needed.  I made my changes but
> > yet when I test, it doesn't work. I get the "I'm sorry we are currently
> > experiencing system problems..." So next step is to debug...
> >
> > My script starts as:
> > Start
> > Delay 1 sec
> > Accept (--Triggering Contact--)
> >
> > Now when I debug it gets to Accept and then I get this error:
> > Task:230000017566 AcceptStep is not a ContactApplicationTrigger.   I
> > also get this same debug error on the working scripts.  So I really need
> > to get past this to see why my testing script isn't working.
> >
> > CRS Editor Version 5.0
> >
> > Thanks!
> >
> >
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