[cisco-voip] CUCC Remote Monitor

[Erik Stillman]

Hi


We are having an issue with 3 phones that will not allow Remote Monitoring.

Cisco is helping us and we've eliminated all variables except for the phones.
They can be moved around and replicate the problem.


What could be different or set wrong on one phone vs the other?
As far as I know, the only setting that matters 'Span to PC port'

Thanks!


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