[cisco-voip] BAT Problem

James Buchanan jbuchanan at ctiusa.com
Tue Jul 29 18:30:03 EDT 2008


Try exporting all the Pickup groups using Import/Export. Modify the .csv
file in the exported tar, save with the save name, and reimport making
sure that you overwrite the existing configuration.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Adam
Sent: Tuesday, July 29, 2008 5:21 PM
To: cisco-voip
Subject: [cisco-voip] BAT Problem

 

I was trying to use BAT to load up a bunch of Call Pickup Groups on CUCM
6.1(2) system and ran into a not-so-slight issue. There were about five
groups that had an invalid character (& or /) in the group name and
those errored out during the BAT import. This wouldn't be an issue,
except that it appears that BAT "half" imported them. If I search for
them under Call Pickup Groups they don't show up, however they're hidden
in the dial plan somewhere. If I try and do a route plan report it gives
an "unmapped exception null" error and shows nothing. The strangest part
is if I click on the view in file button it exports a CSV file and they
show up there as call pickup groups. I'm going to open a TAC case
tomorrow once I get back on site as I cannot get the server serial
number (a different CUCM 6.x bug!). I figured I would post here to see
if anyone had come across this, or had any ideas to try.

Thanks,
Adam

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