[cisco-voip] IPCC historical Reporting client(Does user need admin access)

[Matthew Saskin]

Users from whatever directory IPCCx is synced with need to explicitly be 
granted reporting permissions.  Can be done within the /appadmin page.

-matt

Darren wrote:
> Was it a windows error?
>  
> The Historical reporting username / password for supervisors isn't 
> part of the ldap integration, if I remember correctly its in the 
> "Desktop Admin" tool at the bottom under supervisors.  Don't have a 
> console handy so can't check for you, sorry.
>  
> Also maybe different for different versions, my experience is with 
> express premium 4 - 5
>  
> D
>
>
>  
> On 7/31/08, *Cheng* <cchengcc at gmail.com <mailto:cchengcc at gmail.com>> 
> wrote:
>
>
>     Customer's PC   Windows XP
>     Customer's PC and the CRS server is in the same domain
>     I installed the software using my admin account, after the
>     software is installed, Customer log into the computer using his
>     username, his username doesn't have admin access, When he run the
>     client, he got a error message  "error occured, username and
>     password is incorrect..."
>
>     Any idea?
>
>      
>
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