[cisco-voip] CUPC - not able to add Users to Group

Wed Mar 5 08:45:20 EST 2008

Hello,

the CUPC sends his queries to a Lotus Domino LDAP. The CUCM has a local user database and is not yet LDAP integrated. The CUCM will probably integrated in a Microsoft LDAP in the furure. So then we will have two different LDAP´s.

Is it a must to have an LDAP Integration of the CUCM in the same LDAP, where the CUPC searches in, to function correctly?

Do the UserID´s on the CUCM must match the UserID´s in the Lotus LDAP?

best regards,
Gregor

-------- Original-Nachricht --------
> Datum: Wed, 5 Mar 2008 08:19:37 -0500
> Von: "Matt Slaga \\(US\\)" <Matt.Slaga at us.didata.com>
> An: "Gregor Weißenfels" <gweissenfels at gmx.de>, "Bill Talley" <billt at aos5.com>, cisco-voip at puck.nether.net
> Betreff: RE: [cisco-voip] CUPC - not able to add Users to Group

> Well, this could be as per design.  If you are not directory integrated,
> the only way to add contacts with CUPC is to use the PM app or the CUPS
> ccmuser pages.  This is also possible if you are not correctly LDAP integrated.
>  What LDAP are you using?
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of "Gregor Weißenfels"
> Sent: Wednesday, March 05, 2008 3:43 AM
> To: Bill Talley; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CUPC - not able to add Users to Group
> 
> Hello Bill,
> 
> thank you for your help! My answers are beginning with -->
> 
> "Can you be more specific about what happens when you try to add a user to
> a group?  Do you get an error, does the menu option appear greyed out, or
> does it seem to add the user but the user doesn't show up in the group?"
> 
> --> No i don´t get an error and the menu option is not greyed out. I can
> use the option in the menu, but nothing happens. The user does not appear
> under the group. But i am able to add users via the Phone Messenger Service
> on the IP Phone. When i enter users via the IP Phone, they appear in the
> CUPC.
> 
> 
> "Are you able to create new groups?"
> 
> -> Yes, i am able to add new groups via Actions -> Add new Group (my CUPC
> is in german language i am just translating)
> 
> 
> "Which minor release of 1.2 are you using?  I believe, starting with
> 1.2.2, you can also drag contacts up to the lists."
> 
> -> We are running CUPC 1.2(2.11220) (german Version). Drag and drop of
> contacts is not possible. If i want to pull a contact under a group, a
> 	"prohibition sign" appears.
> 
> 
> "Curious also to know if you close CUPC then log back in if the contacts
> show up in the list."
> 
> -> All contacts, that i added via the IP Phone are persistent. After a
> restart of CUPC, they are still there.
> 
> 
> Again, thank you for your help!
> 
> Best regards,
> Gregor
> 
> 
> 
> 
> -------- Original-Nachricht --------
> > Datum: Tue, 4 Mar 2008 20:00:35 -0600
> > Von: "Bill Talley" <billt at aos5.com>
> > An: "Gregor Weißenfels" <gweissenfels at gmx.de>,
> cisco-voip at puck.nether.net
> > Betreff: RE: [cisco-voip] CUPC - not able to add Users to Group
> 
> > Can you be more specific about what happens when you try to add a user
> to
> > a
> > group?  Do you get an error, does the menu option appear greyed out, or
> > does
> > it seem to add the user but the user doesn't show up in the group?  
> > 
> > Are you able to create new groups?
> > 
> > Which minor release of 1.2 are you using?  I believe, starting with
> 1.2.2,
> > you can also drag contacts up to the lists.
> > 
> > Curious also to know if you close CUPC then log back in if the contacts
> > show
> > up in the list.
> > 
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of "Gregor
> > Weißenfels"
> > Sent: Monday, March 03, 2008 1:21 PM
> > To: gweissenfels at gmx.de; cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] CUPC - not able to add Users to Group
> > 
> > Hello Team,
> > 
> > does nobody have an idea? Every hint could help.
> > 
> > Thank you!
> > Gregor
> > 
> > 
> > -------- Original-Nachricht --------
> > > Datum: Fri, 29 Feb 2008 15:32:12 +0100
> > > Von: gweissenfels at gmx.de
> > > An: cisco-voip at puck.nether.net
> > > Betreff: [cisco-voip] CUPC - not able to add Users to Group
> > 
> > > Hello,
> > > 
> > > our topology:
> > > 
> > > CUCM 6.1.1
> > > CUPS 6.0.2.1000-27
> > > CUPC 1.2
> > > Unity 5.01
> > > LDAP Lotus Domino
> > > 
> > > Following issue:
> > > We are able to search the Lotus LDAP for users via the search field in
> > the
> > > UPC, but we are not able to add the users to any group via right mouse
> > > click "add user to group ...". Calling the user and sending an email
> > from
> > the
> > > search field via context menu is possible.
> > > Under Show Server Health Status all Fields are green.
> > > 
> > > We modified the Microsoft LDAP Search template in CUPS, so that the
> > query
> > > matches right attributes. We deleted the attributes in the template,
> > that
> > > we don´t need.
> > > 
> > > Does anyone has an idea, why we are not able to add the users to any
> > > group?
> > > 
> > > Thanks in advance!
> > > Gregor
> > > 
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