[cisco-voip] CUPC - not able to add Users to Group

"Gregor Weißenfels" gweissenfels at gmx.de
Wed Mar 5 10:12:30 EST 2008 

Hello Matt,

thank you very much....your information helped me understanding the communication between CUPC, CUCM and LDAP.

I am now able to add users, that i search in the Lotus LDAP via CUPC, to a group in CUPC. I just changed the username in the CUCM, so that he matches the uid-attribute of the user in Lotus LDAP.

Thank you very much!
Gregor


-------- Original-Nachricht --------
> Datum: Wed, 5 Mar 2008 09:01:43 -0500
> Von: "Matt Slaga \\(US\\)" <Matt.Slaga at us.didata.com>
> An: "Gregor Weißenfels" <gweissenfels at gmx.de>, cisco-voip at puck.nether.net, billt at aos5.com
> Betreff: RE: [cisco-voip] CUPC - not able to add Users to Group

> Yes, the LDAP you search must be the same as the UCM's LDAP if you want to
> add those contacts to your list.
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of "Gregor Weißenfels"
> Sent: Wednesday, March 05, 2008 8:45 AM
> To: Matt Slaga (US); cisco-voip at puck.nether.net; billt at aos5.com
> Subject: Re: [cisco-voip] CUPC - not able to add Users to Group
> 
> Hello,
> 
> the CUPC sends his queries to a Lotus Domino LDAP. The CUCM has a local
> user database and is not yet LDAP integrated. The CUCM will probably
> integrated in a Microsoft LDAP in the furure. So then we will have two different
> LDAP´s.
> 
> Is it a must to have an LDAP Integration of the CUCM in the same LDAP,
> where the CUPC searches in, to function correctly?
> 
> Do the UserID´s on the CUCM must match the UserID´s in the Lotus LDAP?
> 
> best regards,
> Gregor
> 
> 
> -------- Original-Nachricht --------
> > Datum: Wed, 5 Mar 2008 08:19:37 -0500
> > Von: "Matt Slaga \\(US\\)" <Matt.Slaga at us.didata.com>
> > An: "Gregor Weißenfels" <gweissenfels at gmx.de>, "Bill Talley"
> <billt at aos5.com>, cisco-voip at puck.nether.net
> > Betreff: RE: [cisco-voip] CUPC - not able to add Users to Group
> 
> > Well, this could be as per design.  If you are not directory integrated,
> > the only way to add contacts with CUPC is to use the PM app or the CUPS
> > ccmuser pages.  This is also possible if you are not correctly LDAP
> integrated.
> >  What LDAP are you using?
> > 
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of "Gregor
> Weißenfels"
> > Sent: Wednesday, March 05, 2008 3:43 AM
> > To: Bill Talley; cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] CUPC - not able to add Users to Group
> > 
> > Hello Bill,
> > 
> > thank you for your help! My answers are beginning with -->
> > 
> > "Can you be more specific about what happens when you try to add a user
> to
> > a group?  Do you get an error, does the menu option appear greyed out,
> or
> > does it seem to add the user but the user doesn't show up in the group?"
> > 
> > --> No i don´t get an error and the menu option is not greyed out. I
> can
> > use the option in the menu, but nothing happens. The user does not
> appear
> > under the group. But i am able to add users via the Phone Messenger
> Service
> > on the IP Phone. When i enter users via the IP Phone, they appear in the
> > CUPC.
> > 
> > 
> > "Are you able to create new groups?"
> > 
> > -> Yes, i am able to add new groups via Actions -> Add new Group (my
> CUPC
> > is in german language i am just translating)
> > 
> > 
> > "Which minor release of 1.2 are you using?  I believe, starting with
> > 1.2.2, you can also drag contacts up to the lists."
> > 
> > -> We are running CUPC 1.2(2.11220) (german Version). Drag and drop of
> > contacts is not possible. If i want to pull a contact under a group, a
> > 	"prohibition sign" appears.
> > 
> > 
> > "Curious also to know if you close CUPC then log back in if the contacts
> > show up in the list."
> > 
> > -> All contacts, that i added via the IP Phone are persistent. After a
> > restart of CUPC, they are still there.
> > 
> > 
> > Again, thank you for your help!
> > 
> > Best regards,
> > Gregor
> > 
> > 
> > 
> > 
> > -------- Original-Nachricht --------
> > > Datum: Tue, 4 Mar 2008 20:00:35 -0600
> > > Von: "Bill Talley" <billt at aos5.com>
> > > An: "Gregor Weißenfels" <gweissenfels at gmx.de>,
> > cisco-voip at puck.nether.net
> > > Betreff: RE: [cisco-voip] CUPC - not able to add Users to Group
> > 
> > > Can you be more specific about what happens when you try to add a user
> > to
> > > a
> > > group?  Do you get an error, does the menu option appear greyed out,
> or
> > > does
> > > it seem to add the user but the user doesn't show up in the group?  
> > > 
> > > Are you able to create new groups?
> > > 
> > > Which minor release of 1.2 are you using?  I believe, starting with
> > 1.2.2,
> > > you can also drag contacts up to the lists.
> > > 
> > > Curious also to know if you close CUPC then log back in if the
> contacts
> > > show
> > > up in the list.
> > > 
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of "Gregor
> > > Weißenfels"
> > > Sent: Monday, March 03, 2008 1:21 PM
> > > To: gweissenfels at gmx.de; cisco-voip at puck.nether.net
> > > Subject: Re: [cisco-voip] CUPC - not able to add Users to Group
> > > 
> > > Hello Team,
> > > 
> > > does nobody have an idea? Every hint could help.
> > > 
> > > Thank you!
> > > Gregor
> > > 
> > > 
> > > -------- Original-Nachricht --------
> > > > Datum: Fri, 29 Feb 2008 15:32:12 +0100
> > > > Von: gweissenfels at gmx.de
> > > > An: cisco-voip at puck.nether.net
> > > > Betreff: [cisco-voip] CUPC - not able to add Users to Group
> > > 
> > > > Hello,
> > > > 
> > > > our topology:
> > > > 
> > > > CUCM 6.1.1
> > > > CUPS 6.0.2.1000-27
> > > > CUPC 1.2
> > > > Unity 5.01
> > > > LDAP Lotus Domino
> > > > 
> > > > Following issue:
> > > > We are able to search the Lotus LDAP for users via the search field
> in
> > > the
> > > > UPC, but we are not able to add the users to any group via right
> mouse
> > > > click "add user to group ...". Calling the user and sending an email
> > > from
> > > the
> > > > search field via context menu is possible.
> > > > Under Show Server Health Status all Fields are green.
> > > > 
> > > > We modified the Microsoft LDAP Search template in CUPS, so that the
> > > query
> > > > matches right attributes. We deleted the attributes in the template,
> > > that
> > > > we don´t need.
> > > > 
> > > > Does anyone has an idea, why we are not able to add the users to any
> > > > group?
> > > > 
> > > > Thanks in advance!
> > > > Gregor
> > > > 
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