[cisco-voip] CDR Processing - inhouse vs outsourced

[jean-francois.guay at bell.ca]

Lelio,
 
What are your thoughts about the security/confidentiality issues surronding the transmission of the CDR files?
 

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De : cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] De la part de Lelio Fulgenzi
Envoyé : 5 mars 2008 12:20
À : Cisco Voyp List
Objet : [cisco-voip] CDR Processing - inhouse vs outsourced


There's been a lot of talk about CDR processing applications on the list as of late. I'm not too sure how much they cost or the amount of time that is required to set them up and maintain, however, something you should consider is outsourcing. We have been doing this for a number of years and find the service that we get to be efficient, cost effective and very flexible. We send them data every week and they provide us custom bills every billing period (about once a month). We then have an application in house that seperates the bills and emails them out as well as automatically making journal entries from the departments telecom budget.
 
If you are in the midst of looking at CDR processing applications, I would strongly suggest giving these guys a call to see if they can provide you with a service at a reasonable cost. I've already called them and they are ready to serve! I was ensured that they can provide service to US customers without any issues. 
 
The primary contact is:
 
Paul Valentini <mailto:paul.valentini at tsbsolutions.com>  (Manager, Information Services)
TSB Solutions Inc. 
115 - 5399 Eglinton Ave. West 
Toronto, Ontario, Canada 
M9C - 5K6 
Phone: (416)622-7010 ext. 264 
Fax:     (416)622-3540 
www.tsbsolutions.com
 
Lelio
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys is inversely
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