[cisco-voip] Incoming calls on PRI are not transfered to Cisco AA/IVR

Jonathan Charles jonvoip at gmail.com
Sat Mar 8 10:36:04 EST 2008


ISDN Switch Type is probably wrong... what is it set t?


Jonathan

On Sat, Mar 8, 2008 at 2:07 AM, Syed Khalid Ali
<Khalid_Khursheed at hotmail.com> wrote:
>
>
> Hi
>
> I am having issue with H.323 Voice gateway. Incoming calls are not
> transfered to Auto-Attendant. This happens randomly but I have noticed that
> the frequency is higher when there are no incoming call no PRI lines. Please
> check Q921 and Q931 debugs below. The calls seems to be answered by gateway
> but ISDN-Connect message is never displayed. I tried to call from my IP
> Phone (number: 2601) to PRI (2637174) but no ISDN-Connect message for this
> call but the call is landed on gateway. Running CCM 4.2.
>
> Another questions is that: we can run both MGCP and H.323 on voice gateway
> but how will it register with CallManager. I guess we can use some loopback
> technique for this purpose.
>
> Note: I tried from an outside number as well but the results are same.
>
> Anyone expreienced something like this before. Need suggestions/comments!
>
> FDIB-HO-GW1#sh isdn ac
> --------------------------------------------------------------------------------
>                                 ISDN ACTIVE CALLS
> --------------------------------------------------------------------------------
> Call    Calling      Called       Remote  Seconds Seconds Seconds Charges
> Type    Number       Number       Name    Used    Left    Idle
> Units/Currency
> --------------------------------------------------------------------------------
> Out        2515 +3463221013                   320 Unavail   -          0
> --------------------------------------------------------------------------------
>
> FDIB-HO-GW1#debug isdn q921
> debug isdn q921 is              ON.
> FDIB-HO-GW1#
> *Mar  6 09:02:47.270: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 tei=0,
> ns=75 nr=19
> *Mar  6 09:02:47.294: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=76
> *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=19 nr=76
> *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=20
> *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=20 nr=76
> *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=21
> *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=21 nr=76
> *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=22
> FDIB-HO-GW1#
> *Mar  6 09:02:48.030: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 tei=0,
> ns=76 nr=22
> *Mar  6 09:02:48.050: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=77
> FDIB-HO-GW1#
> *Mar  6 09:02:49.770: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 tei=0,
> ns=77 nr=22
> *Mar  6 09:02:49.782: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 tei=0,
> ns=78 nr=22
> *Mar  6 09:02:49.790: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=78
> *Mar  6 09:02:49.806: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=79
> *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=22 nr=79
> *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=23
> *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=23 nr=79
> *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=24
> FDIB-HO-GW1#
> *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=24 nr=79
> *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=25
> FDIB-HO-GW1#
> *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=25 nr=79
> *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=26
> FDIB-HO-GW1#un all
> Port Statistics for unclassified packets is not turned on.
>
> All possible debugging has been turned off
> FDIB-HO-GW1#sh isdn ac
> --------------------------------------------------------------------------------
>                                 ISDN ACTIVE CALLS
> --------------------------------------------------------------------------------
> Call    Calling      Called       Remote  Seconds Seconds Seconds Charges
> Type    Number       Number       Name    Used    Left    Idle
> Units/Currency
> --------------------------------------------------------------------------------
> Out        2515 +3463221013                   345 Unavail   -          0
> --------------------------------------------------------------------------------
>
> FDIB-HO-GW1#FDIB-HO-GW1#sh isd
> FDIB-HO-GW1#sh isdn ac
> --------------------------------------------------------------------------------
>                                 ISDN ACTIVE CALLS
> --------------------------------------------------------------------------------
> Call    Calling      Called       Remote  Seconds Seconds Seconds Charges
> Type    Number       Number       Name    Used    Left    Idle
> Units/Currency
> --------------------------------------------------------------------------------
> Out        2552     9244285                   264 Unavail   -          0
> Out        2701     6369616                   123 Unavail   -          0
> Out        2901 +3212423432                    46 Unavail   -          0
> --------------------------------------------------------------------------------
>
> FDIB-HO-GW1#debug isdn q931
> *Mar  6 08:55:03.454: %ISDN-6-CONNECT: Interface Serial0/1/0:30 is now
> connected to 4962480 N/A
> FDIB-HO-GW1#debug isdn q931
> debug isdn q931 is              ON.
> FDIB-HO-GW1#
> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type
> 0x12 is 0x0 0x0, Calling num 2601
> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type
> 0x12 is 0x0 0x0, Called num 2637174
> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref =
> 0x1156
>         Bearer Capability i = 0x8090A3
>                 Standard = CCITT
>                 Transfer Capability = Speech
>                 Transfer Mode = Circuit
>                 Transfer Rate = 64 kbit/s
>         Channel ID i = 0xA9839D
>                 Exclusive, Channel 29
>         Progress Ind i = 0x8183 - Origination address is non-ISDN
>         Calling Party Number i = 0x0081, '2601'
>                 Plan:Unknown, Type:Unknown
>         Called Party Number i = 0x80, '2637174'
>                 Plan:Unknown, Type:Unknown
> *Mar  6 08:55:08.906: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8  callref
> = 0x9156
>         Channel ID i = 0xA9839D
>                 Exclusive, Channel 29
> *Mar  6 08:55:09.034: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8  callref
> = 0x9156
> FDIB-HO-GW1#
> *Mar  6 08:55:09.322: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref =
> 0x17FF
>         Sending Complete
>         Bearer Capability i = 0x8090A3
>                 Standard = CCITT
>                 Transfer Capability = Speech
>                 Transfer Mode = Circuit
>                 Transfer Rate = 64 kbit/s
>         Channel ID i = 0xA98382
>                 Exclusive, Channel 2
>         Progress Ind i = 0x8583 - Origination address is non-ISDN
>         Calling Party Number i = 0x2183, '212637174'
>                 Plan:ISDN, Type:National
>         Called Party Number i = 0x81, '7174'
>                 Plan:ISDN, Type:Unknown
> *Mar  6 08:55:09.326: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8  callref
> = 0x97FF
>         Channel ID i = 0xA98382
>                 Exclusive, Channel 2
> FDIB-HO-GW1#
> *Mar  6 08:55:11.066: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8  callref =
> 0x97FF
>         Progress Ind i = 0x8188 - In-band info or appropriate now available
> *Mar  6 08:55:11.290: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8  callref =
> 0x9156
>         Progress Ind i = 0x8288 - In-band info or appropriate now available
> FDIB-HO-GW1#un all
> Port Statistics for unclassified packets is not turned on.
>
> All possible debugging has been turned off
> FDIB-HO-GW1#
> *Mar  6 08:55:22.210: %ISDN-6-CONNECT: Interface Serial0/1/0:2 is now
> connected to 216636514 N/A
> FDIB-HO-GW1#
>
>
> regards,
>
> Syed Khalid Ali
>
>
>
>
>
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>


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