[cisco-voip] Incoming calls on PRI are not transfered to Cisco AA/IVR
Jonathan Charles
jonvoip at gmail.com
Sat Mar 8 10:36:04 EST 2008
ISDN Switch Type is probably wrong... what is it set t?
Jonathan
On Sat, Mar 8, 2008 at 2:07 AM, Syed Khalid Ali
<Khalid_Khursheed at hotmail.com> wrote:
>
>
> Hi
>
> I am having issue with H.323 Voice gateway. Incoming calls are not
> transfered to Auto-Attendant. This happens randomly but I have noticed that
> the frequency is higher when there are no incoming call no PRI lines. Please
> check Q921 and Q931 debugs below. The calls seems to be answered by gateway
> but ISDN-Connect message is never displayed. I tried to call from my IP
> Phone (number: 2601) to PRI (2637174) but no ISDN-Connect message for this
> call but the call is landed on gateway. Running CCM 4.2.
>
> Another questions is that: we can run both MGCP and H.323 on voice gateway
> but how will it register with CallManager. I guess we can use some loopback
> technique for this purpose.
>
> Note: I tried from an outside number as well but the results are same.
>
> Anyone expreienced something like this before. Need suggestions/comments!
>
> FDIB-HO-GW1#sh isdn ac
> --------------------------------------------------------------------------------
> ISDN ACTIVE CALLS
> --------------------------------------------------------------------------------
> Call Calling Called Remote Seconds Seconds Seconds Charges
> Type Number Number Name Used Left Idle
> Units/Currency
> --------------------------------------------------------------------------------
> Out 2515 +3463221013 320 Unavail - 0
> --------------------------------------------------------------------------------
>
> FDIB-HO-GW1#debug isdn q921
> debug isdn q921 is ON.
> FDIB-HO-GW1#
> *Mar 6 09:02:47.270: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 tei=0,
> ns=75 nr=19
> *Mar 6 09:02:47.294: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=76
> *Mar 6 09:02:47.582: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=19 nr=76
> *Mar 6 09:02:47.582: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=20
> *Mar 6 09:02:47.714: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=20 nr=76
> *Mar 6 09:02:47.714: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=21
> *Mar 6 09:02:48.022: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=21 nr=76
> *Mar 6 09:02:48.022: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=22
> FDIB-HO-GW1#
> *Mar 6 09:02:48.030: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 tei=0,
> ns=76 nr=22
> *Mar 6 09:02:48.050: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=77
> FDIB-HO-GW1#
> *Mar 6 09:02:49.770: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 tei=0,
> ns=77 nr=22
> *Mar 6 09:02:49.782: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 tei=0,
> ns=78 nr=22
> *Mar 6 09:02:49.790: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=78
> *Mar 6 09:02:49.806: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 nr=79
> *Mar 6 09:02:49.966: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=22 nr=79
> *Mar 6 09:02:49.966: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=23
> *Mar 6 09:02:50.098: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=23 nr=79
> *Mar 6 09:02:50.098: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=24
> FDIB-HO-GW1#
> *Mar 6 09:02:50.342: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=24 nr=79
> *Mar 6 09:02:50.342: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=25
> FDIB-HO-GW1#
> *Mar 6 09:02:51.354: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 tei=0,
> ns=25 nr=79
> *Mar 6 09:02:51.354: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 nr=26
> FDIB-HO-GW1#un all
> Port Statistics for unclassified packets is not turned on.
>
> All possible debugging has been turned off
> FDIB-HO-GW1#sh isdn ac
> --------------------------------------------------------------------------------
> ISDN ACTIVE CALLS
> --------------------------------------------------------------------------------
> Call Calling Called Remote Seconds Seconds Seconds Charges
> Type Number Number Name Used Left Idle
> Units/Currency
> --------------------------------------------------------------------------------
> Out 2515 +3463221013 345 Unavail - 0
> --------------------------------------------------------------------------------
>
> FDIB-HO-GW1#FDIB-HO-GW1#sh isd
> FDIB-HO-GW1#sh isdn ac
> --------------------------------------------------------------------------------
> ISDN ACTIVE CALLS
> --------------------------------------------------------------------------------
> Call Calling Called Remote Seconds Seconds Seconds Charges
> Type Number Number Name Used Left Idle
> Units/Currency
> --------------------------------------------------------------------------------
> Out 2552 9244285 264 Unavail - 0
> Out 2701 6369616 123 Unavail - 0
> Out 2901 +3212423432 46 Unavail - 0
> --------------------------------------------------------------------------------
>
> FDIB-HO-GW1#debug isdn q931
> *Mar 6 08:55:03.454: %ISDN-6-CONNECT: Interface Serial0/1/0:30 is now
> connected to 4962480 N/A
> FDIB-HO-GW1#debug isdn q931
> debug isdn q931 is ON.
> FDIB-HO-GW1#
> *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type
> 0x12 is 0x0 0x0, Calling num 2601
> *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type
> 0x12 is 0x0 0x0, Called num 2637174
> *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref =
> 0x1156
> Bearer Capability i = 0x8090A3
> Standard = CCITT
> Transfer Capability = Speech
> Transfer Mode = Circuit
> Transfer Rate = 64 kbit/s
> Channel ID i = 0xA9839D
> Exclusive, Channel 29
> Progress Ind i = 0x8183 - Origination address is non-ISDN
> Calling Party Number i = 0x0081, '2601'
> Plan:Unknown, Type:Unknown
> Called Party Number i = 0x80, '2637174'
> Plan:Unknown, Type:Unknown
> *Mar 6 08:55:08.906: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref
> = 0x9156
> Channel ID i = 0xA9839D
> Exclusive, Channel 29
> *Mar 6 08:55:09.034: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref
> = 0x9156
> FDIB-HO-GW1#
> *Mar 6 08:55:09.322: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref =
> 0x17FF
> Sending Complete
> Bearer Capability i = 0x8090A3
> Standard = CCITT
> Transfer Capability = Speech
> Transfer Mode = Circuit
> Transfer Rate = 64 kbit/s
> Channel ID i = 0xA98382
> Exclusive, Channel 2
> Progress Ind i = 0x8583 - Origination address is non-ISDN
> Calling Party Number i = 0x2183, '212637174'
> Plan:ISDN, Type:National
> Called Party Number i = 0x81, '7174'
> Plan:ISDN, Type:Unknown
> *Mar 6 08:55:09.326: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8 callref
> = 0x97FF
> Channel ID i = 0xA98382
> Exclusive, Channel 2
> FDIB-HO-GW1#
> *Mar 6 08:55:11.066: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8 callref =
> 0x97FF
> Progress Ind i = 0x8188 - In-band info or appropriate now available
> *Mar 6 08:55:11.290: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8 callref =
> 0x9156
> Progress Ind i = 0x8288 - In-band info or appropriate now available
> FDIB-HO-GW1#un all
> Port Statistics for unclassified packets is not turned on.
>
> All possible debugging has been turned off
> FDIB-HO-GW1#
> *Mar 6 08:55:22.210: %ISDN-6-CONNECT: Interface Serial0/1/0:2 is now
> connected to 216636514 N/A
> FDIB-HO-GW1#
>
>
> regards,
>
> Syed Khalid Ali
>
>
>
>
>
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