[cisco-voip] Incoming calls on PRI are not transfered to CiscoAA/IVR

Syed Khalid Ali Khalid_Khursheed at hotmail.com
Sat Mar 8 10:59:36 EST 2008


confirmed with Telco it Primary 5 ess


----- Original Message ----- 
From: "Jonathan Charles" <jonvoip at gmail.com>
To: "Syed Khalid Ali" <Khalid_Khursheed at hotmail.com>
Cc: <cisco-voip at puck.nether.net>
Sent: Saturday, March 08, 2008 8:36 PM
Subject: Re: [cisco-voip] Incoming calls on PRI are not transfered to 
CiscoAA/IVR


| ISDN Switch Type is probably wrong... what is it set t?
|
|
| Jonathan
|
| On Sat, Mar 8, 2008 at 2:07 AM, Syed Khalid Ali
| <Khalid_Khursheed at hotmail.com> wrote:
| >
| >
| > Hi
| >
| > I am having issue with H.323 Voice gateway. Incoming calls are not
| > transfered to Auto-Attendant. This happens randomly but I have noticed 
that
| > the frequency is higher when there are no incoming call no PRI lines. 
Please
| > check Q921 and Q931 debugs below. The calls seems to be answered by 
gateway
| > but ISDN-Connect message is never displayed. I tried to call from my IP
| > Phone (number: 2601) to PRI (2637174) but no ISDN-Connect message for 
this
| > call but the call is landed on gateway. Running CCM 4.2.
| >
| > Another questions is that: we can run both MGCP and H.323 on voice 
gateway
| > but how will it register with CallManager. I guess we can use some 
loopback
| > technique for this purpose.
| >
| > Note: I tried from an outside number as well but the results are same.
| >
| > Anyone expreienced something like this before. Need 
suggestions/comments!
| >
| > FDIB-HO-GW1#sh isdn ac
| 
 > --------------------------------------------------------------------------------
| >                                 ISDN ACTIVE CALLS
| 
 > --------------------------------------------------------------------------------
| > Call    Calling      Called       Remote  Seconds Seconds Seconds 
Charges
| > Type    Number       Number       Name    Used    Left    Idle
| > Units/Currency
| 
 > --------------------------------------------------------------------------------
| > Out        2515 +3463221013                   320 Unavail   -          0
| 
 > --------------------------------------------------------------------------------
| >
| > FDIB-HO-GW1#debug isdn q921
| > debug isdn q921 is              ON.
| > FDIB-HO-GW1#
| > *Mar  6 09:02:47.270: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 
tei=0,
| > ns=75 nr=19
| > *Mar  6 09:02:47.294: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 
nr=76
| > *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 
tei=0,
| > ns=19 nr=76
| > *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 
nr=20
| > *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 
tei=0,
| > ns=20 nr=76
| > *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 
nr=21
| > *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 
tei=0,
| > ns=21 nr=76
| > *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 
nr=22
| > FDIB-HO-GW1#
| > *Mar  6 09:02:48.030: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 
tei=0,
| > ns=76 nr=22
| > *Mar  6 09:02:48.050: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 
nr=77
| > FDIB-HO-GW1#
| > *Mar  6 09:02:49.770: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 
tei=0,
| > ns=77 nr=22
| > *Mar  6 09:02:49.782: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0 
tei=0,
| > ns=78 nr=22
| > *Mar  6 09:02:49.790: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 
nr=78
| > *Mar  6 09:02:49.806: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0 
nr=79
| > *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 
tei=0,
| > ns=22 nr=79
| > *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 
nr=23
| > *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 
tei=0,
| > ns=23 nr=79
| > *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 
nr=24
| > FDIB-HO-GW1#
| > *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 
tei=0,
| > ns=24 nr=79
| > *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 
nr=25
| > FDIB-HO-GW1#
| > *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0 
tei=0,
| > ns=25 nr=79
| > *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0 
nr=26
| > FDIB-HO-GW1#un all
| > Port Statistics for unclassified packets is not turned on.
| >
| > All possible debugging has been turned off
| > FDIB-HO-GW1#sh isdn ac
| 
 > --------------------------------------------------------------------------------
| >                                 ISDN ACTIVE CALLS
| 
 > --------------------------------------------------------------------------------
| > Call    Calling      Called       Remote  Seconds Seconds Seconds 
Charges
| > Type    Number       Number       Name    Used    Left    Idle
| > Units/Currency
| 
 > --------------------------------------------------------------------------------
| > Out        2515 +3463221013                   345 Unavail   -          0
| 
 > --------------------------------------------------------------------------------
| >
| > FDIB-HO-GW1#FDIB-HO-GW1#sh isd
| > FDIB-HO-GW1#sh isdn ac
| 
 > --------------------------------------------------------------------------------
| >                                 ISDN ACTIVE CALLS
| 
 > --------------------------------------------------------------------------------
| > Call    Calling      Called       Remote  Seconds Seconds Seconds 
Charges
| > Type    Number       Number       Name    Used    Left    Idle
| > Units/Currency
| 
 > --------------------------------------------------------------------------------
| > Out        2552     9244285                   264 Unavail   -          0
| > Out        2701     6369616                   123 Unavail   -          0
| > Out        2901 +3212423432                    46 Unavail   -          0
| 
 > --------------------------------------------------------------------------------
| >
| > FDIB-HO-GW1#debug isdn q931
| > *Mar  6 08:55:03.454: %ISDN-6-CONNECT: Interface Serial0/1/0:30 is now
| > connected to 4962480 N/A
| > FDIB-HO-GW1#debug isdn q931
| > debug isdn q931 is              ON.
| > FDIB-HO-GW1#
| > *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for 
sw-type
| > 0x12 is 0x0 0x0, Calling num 2601
| > *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for 
sw-type
| > 0x12 is 0x0 0x0, Called num 2637174
| > *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref 
=
| > 0x1156
| >         Bearer Capability i = 0x8090A3
| >                 Standard = CCITT
| >                 Transfer Capability = Speech
| >                 Transfer Mode = Circuit
| >                 Transfer Rate = 64 kbit/s
| >         Channel ID i = 0xA9839D
| >                 Exclusive, Channel 29
| >         Progress Ind i = 0x8183 - Origination address is non-ISDN
| >         Calling Party Number i = 0x0081, '2601'
| >                 Plan:Unknown, Type:Unknown
| >         Called Party Number i = 0x80, '2637174'
| >                 Plan:Unknown, Type:Unknown
| > *Mar  6 08:55:08.906: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8 
callref
| > = 0x9156
| >         Channel ID i = 0xA9839D
| >                 Exclusive, Channel 29
| > *Mar  6 08:55:09.034: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 
callref
| > = 0x9156
| > FDIB-HO-GW1#
| > *Mar  6 08:55:09.322: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref 
=
| > 0x17FF
| >         Sending Complete
| >         Bearer Capability i = 0x8090A3
| >                 Standard = CCITT
| >                 Transfer Capability = Speech
| >                 Transfer Mode = Circuit
| >                 Transfer Rate = 64 kbit/s
| >         Channel ID i = 0xA98382
| >                 Exclusive, Channel 2
| >         Progress Ind i = 0x8583 - Origination address is non-ISDN
| >         Calling Party Number i = 0x2183, '212637174'
| >                 Plan:ISDN, Type:National
| >         Called Party Number i = 0x81, '7174'
| >                 Plan:ISDN, Type:Unknown
| > *Mar  6 08:55:09.326: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8 
callref
| > = 0x97FF
| >         Channel ID i = 0xA98382
| >                 Exclusive, Channel 2
| > FDIB-HO-GW1#
| > *Mar  6 08:55:11.066: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8 
callref =
| > 0x97FF
| >         Progress Ind i = 0x8188 - In-band info or appropriate now 
available
| > *Mar  6 08:55:11.290: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8 
callref =
| > 0x9156
| >         Progress Ind i = 0x8288 - In-band info or appropriate now 
available
| > FDIB-HO-GW1#un all
| > Port Statistics for unclassified packets is not turned on.
| >
| > All possible debugging has been turned off
| > FDIB-HO-GW1#
| > *Mar  6 08:55:22.210: %ISDN-6-CONNECT: Interface Serial0/1/0:2 is now
| > connected to 216636514 N/A
| > FDIB-HO-GW1#
| >
|>
| > regards,
| >
| > Syed Khalid Ali
| >
| >
| >
| >
| >
| > _______________________________________________
| >  cisco-voip mailing list
| >  cisco-voip at puck.nether.net
| >  https://puck.nether.net/mailman/listinfo/cisco-voip
| >
| >
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