[cisco-voip] Incoming calls on PRI are not transfered to CiscoAA/IVR

Jonathan Charles jonvoip at gmail.com
Sat Mar 8 11:25:35 EST 2008


Right, and telco never lies...

You do realize that the retard you were talking to just looked at the
switch and said, 'hey that is a Lucent 5E switch...' and didn't look
at what protocol it was running...

If your switchtype is NI2, change it to DMS-100, if 5E, change to NI2...



Jonathan

On Sat, Mar 8, 2008 at 9:59 AM, Syed Khalid Ali
<Khalid_Khursheed at hotmail.com> wrote:
> confirmed with Telco it Primary 5 ess
>
>
>
>
>  ----- Original Message -----
>  From: "Jonathan Charles" <jonvoip at gmail.com>
>  To: "Syed Khalid Ali" <Khalid_Khursheed at hotmail.com>
>  Cc: <cisco-voip at puck.nether.net>
>  Sent: Saturday, March 08, 2008 8:36 PM
>  Subject: Re: [cisco-voip] Incoming calls on PRI are not transfered to
>  CiscoAA/IVR
>
>
>  | ISDN Switch Type is probably wrong... what is it set t?
>  |
>  |
>  | Jonathan
>  |
>  | On Sat, Mar 8, 2008 at 2:07 AM, Syed Khalid Ali
>  | <Khalid_Khursheed at hotmail.com> wrote:
>  | >
>  | >
>  | > Hi
>  | >
>  | > I am having issue with H.323 Voice gateway. Incoming calls are not
>  | > transfered to Auto-Attendant. This happens randomly but I have noticed
>  that
>  | > the frequency is higher when there are no incoming call no PRI lines.
>  Please
>  | > check Q921 and Q931 debugs below. The calls seems to be answered by
>  gateway
>  | > but ISDN-Connect message is never displayed. I tried to call from my IP
>  | > Phone (number: 2601) to PRI (2637174) but no ISDN-Connect message for
>  this
>  | > call but the call is landed on gateway. Running CCM 4.2.
>  | >
>  | > Another questions is that: we can run both MGCP and H.323 on voice
>  gateway
>  | > but how will it register with CallManager. I guess we can use some
>  loopback
>  | > technique for this purpose.
>  | >
>  | > Note: I tried from an outside number as well but the results are same.
>  | >
>  | > Anyone expreienced something like this before. Need
>  suggestions/comments!
>  | >
>  | > FDIB-HO-GW1#sh isdn ac
>  |
>   > --------------------------------------------------------------------------------
>  | >                                 ISDN ACTIVE CALLS
>  |
>   > --------------------------------------------------------------------------------
>  | > Call    Calling      Called       Remote  Seconds Seconds Seconds
>  Charges
>  | > Type    Number       Number       Name    Used    Left    Idle
>  | > Units/Currency
>  |
>   > --------------------------------------------------------------------------------
>  | > Out        2515 +3463221013                   320 Unavail   -          0
>  |
>   > --------------------------------------------------------------------------------
>  | >
>  | > FDIB-HO-GW1#debug isdn q921
>  | > debug isdn q921 is              ON.
>  | > FDIB-HO-GW1#
>  | > *Mar  6 09:02:47.270: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0
>  tei=0,
>  | > ns=75 nr=19
>  | > *Mar  6 09:02:47.294: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0
>  nr=76
>  | > *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
>  tei=0,
>  | > ns=19 nr=76
>  | > *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0
>  nr=20
>  | > *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
>  tei=0,
>  | > ns=20 nr=76
>  | > *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0
>  nr=21
>  | > *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
>  tei=0,
>  | > ns=21 nr=76
>  | > *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0
>  nr=22
>  | > FDIB-HO-GW1#
>  | > *Mar  6 09:02:48.030: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0
>  tei=0,
>  | > ns=76 nr=22
>  | > *Mar  6 09:02:48.050: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0
>  nr=77
>  | > FDIB-HO-GW1#
>  | > *Mar  6 09:02:49.770: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0
>  tei=0,
>  | > ns=77 nr=22
>  | > *Mar  6 09:02:49.782: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0
>  tei=0,
>  | > ns=78 nr=22
>  | > *Mar  6 09:02:49.790: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0
>  nr=78
>  | > *Mar  6 09:02:49.806: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0 tei=0
>  nr=79
>  | > *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
>  tei=0,
>  | > ns=22 nr=79
>  | > *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0
>  nr=23
>  | > *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
>  tei=0,
>  | > ns=23 nr=79
>  | > *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0
>  nr=24
>  | > FDIB-HO-GW1#
>  | > *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
>  tei=0,
>  | > ns=24 nr=79
>  | > *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0
>  nr=25
>  | > FDIB-HO-GW1#
>  | > *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
>  tei=0,
>  | > ns=25 nr=79
>  | > *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0 tei=0
>  nr=26
>  | > FDIB-HO-GW1#un all
>  | > Port Statistics for unclassified packets is not turned on.
>  | >
>  | > All possible debugging has been turned off
>  | > FDIB-HO-GW1#sh isdn ac
>  |
>   > --------------------------------------------------------------------------------
>  | >                                 ISDN ACTIVE CALLS
>  |
>   > --------------------------------------------------------------------------------
>  | > Call    Calling      Called       Remote  Seconds Seconds Seconds
>  Charges
>  | > Type    Number       Number       Name    Used    Left    Idle
>  | > Units/Currency
>  |
>   > --------------------------------------------------------------------------------
>  | > Out        2515 +3463221013                   345 Unavail   -          0
>  |
>   > --------------------------------------------------------------------------------
>  | >
>  | > FDIB-HO-GW1#FDIB-HO-GW1#sh isd
>  | > FDIB-HO-GW1#sh isdn ac
>  |
>   > --------------------------------------------------------------------------------
>  | >                                 ISDN ACTIVE CALLS
>  |
>   > --------------------------------------------------------------------------------
>  | > Call    Calling      Called       Remote  Seconds Seconds Seconds
>  Charges
>  | > Type    Number       Number       Name    Used    Left    Idle
>  | > Units/Currency
>  |
>   > --------------------------------------------------------------------------------
>  | > Out        2552     9244285                   264 Unavail   -          0
>  | > Out        2701     6369616                   123 Unavail   -          0
>  | > Out        2901 +3212423432                    46 Unavail   -          0
>  |
>   > --------------------------------------------------------------------------------
>  | >
>  | > FDIB-HO-GW1#debug isdn q931
>  | > *Mar  6 08:55:03.454: %ISDN-6-CONNECT: Interface Serial0/1/0:30 is now
>  | > connected to 4962480 N/A
>  | > FDIB-HO-GW1#debug isdn q931
>  | > debug isdn q931 is              ON.
>  | > FDIB-HO-GW1#
>  | > *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for
>  sw-type
>  | > 0x12 is 0x0 0x0, Calling num 2601
>  | > *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for
>  sw-type
>  | > 0x12 is 0x0 0x0, Called num 2637174
>  | > *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8  callref
>  =
>  | > 0x1156
>  | >         Bearer Capability i = 0x8090A3
>  | >                 Standard = CCITT
>  | >                 Transfer Capability = Speech
>  | >                 Transfer Mode = Circuit
>  | >                 Transfer Rate = 64 kbit/s
>  | >         Channel ID i = 0xA9839D
>  | >                 Exclusive, Channel 29
>  | >         Progress Ind i = 0x8183 - Origination address is non-ISDN
>  | >         Calling Party Number i = 0x0081, '2601'
>  | >                 Plan:Unknown, Type:Unknown
>  | >         Called Party Number i = 0x80, '2637174'
>  | >                 Plan:Unknown, Type:Unknown
>  | > *Mar  6 08:55:08.906: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8
>  callref
>  | > = 0x9156
>  | >         Channel ID i = 0xA9839D
>  | >                 Exclusive, Channel 29
>  | > *Mar  6 08:55:09.034: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8
>  callref
>  | > = 0x9156
>  | > FDIB-HO-GW1#
>  | > *Mar  6 08:55:09.322: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref
>  =
>  | > 0x17FF
>  | >         Sending Complete
>  | >         Bearer Capability i = 0x8090A3
>  | >                 Standard = CCITT
>  | >                 Transfer Capability = Speech
>  | >                 Transfer Mode = Circuit
>  | >                 Transfer Rate = 64 kbit/s
>  | >         Channel ID i = 0xA98382
>  | >                 Exclusive, Channel 2
>  | >         Progress Ind i = 0x8583 - Origination address is non-ISDN
>  | >         Calling Party Number i = 0x2183, '212637174'
>  | >                 Plan:ISDN, Type:National
>  | >         Called Party Number i = 0x81, '7174'
>  | >                 Plan:ISDN, Type:Unknown
>  | > *Mar  6 08:55:09.326: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8
>  callref
>  | > = 0x97FF
>  | >         Channel ID i = 0xA98382
>  | >                 Exclusive, Channel 2
>  | > FDIB-HO-GW1#
>  | > *Mar  6 08:55:11.066: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8
>  callref =
>  | > 0x97FF
>  | >         Progress Ind i = 0x8188 - In-band info or appropriate now
>  available
>  | > *Mar  6 08:55:11.290: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8
>  callref =
>  | > 0x9156
>  | >         Progress Ind i = 0x8288 - In-band info or appropriate now
>  available
>  | > FDIB-HO-GW1#un all
>  | > Port Statistics for unclassified packets is not turned on.
>  | >
>  | > All possible debugging has been turned off
>  | > FDIB-HO-GW1#
>  | > *Mar  6 08:55:22.210: %ISDN-6-CONNECT: Interface Serial0/1/0:2 is now
>  | > connected to 216636514 N/A
>  | > FDIB-HO-GW1#
>  | >
>  |>
>  | > regards,
>  | >
>  | > Syed Khalid Ali
>  | >
>  | >
>  | >
>  | >
>  | >
>  | > _______________________________________________
>  | >  cisco-voip mailing list
>  | >  cisco-voip at puck.nether.net
>  | >  https://puck.nether.net/mailman/listinfo/cisco-voip
>  | >
>  | >
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>  |
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