[cisco-voip] Incoming calls on PRI are not transfered toCiscoAA/IVR
James Buchanan
jbuchanan at ctiusa.com
Sat Mar 8 15:08:53 EST 2008
I may be missing something, but I believe Primary 5ESS would be "isdn
switch-type primary-5ess", unless it's different for Europe.
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Syed Khalid Ali
Sent: Saturday, March 08, 2008 10:00 AM
To: Jonathan Charles
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Incoming calls on PRI are not transfered
toCiscoAA/IVR
confirmed with Telco it Primary 5 ess
----- Original Message -----
From: "Jonathan Charles" <jonvoip at gmail.com>
To: "Syed Khalid Ali" <Khalid_Khursheed at hotmail.com>
Cc: <cisco-voip at puck.nether.net>
Sent: Saturday, March 08, 2008 8:36 PM
Subject: Re: [cisco-voip] Incoming calls on PRI are not transfered to
CiscoAA/IVR
| ISDN Switch Type is probably wrong... what is it set t?
|
|
| Jonathan
|
| On Sat, Mar 8, 2008 at 2:07 AM, Syed Khalid Ali
| <Khalid_Khursheed at hotmail.com> wrote:
| >
| >
| > Hi
| >
| > I am having issue with H.323 Voice gateway. Incoming calls are not
| > transfered to Auto-Attendant. This happens randomly but I have
noticed
that
| > the frequency is higher when there are no incoming call no PRI
lines.
Please
| > check Q921 and Q931 debugs below. The calls seems to be answered by
gateway
| > but ISDN-Connect message is never displayed. I tried to call from my
IP
| > Phone (number: 2601) to PRI (2637174) but no ISDN-Connect message
for
this
| > call but the call is landed on gateway. Running CCM 4.2.
| >
| > Another questions is that: we can run both MGCP and H.323 on voice
gateway
| > but how will it register with CallManager. I guess we can use some
loopback
| > technique for this purpose.
| >
| > Note: I tried from an outside number as well but the results are
same.
| >
| > Anyone expreienced something like this before. Need
suggestions/comments!
| >
| > FDIB-HO-GW1#sh isdn ac
|
>
------------------------------------------------------------------------
--------
| > ISDN ACTIVE CALLS
|
>
------------------------------------------------------------------------
--------
| > Call Calling Called Remote Seconds Seconds Seconds
Charges
| > Type Number Number Name Used Left Idle
| > Units/Currency
|
>
------------------------------------------------------------------------
--------
| > Out 2515 +3463221013 320 Unavail -
0
|
>
------------------------------------------------------------------------
--------
| >
| > FDIB-HO-GW1#debug isdn q921
| > debug isdn q921 is ON.
| > FDIB-HO-GW1#
| > *Mar 6 09:02:47.270: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0
tei=0,
| > ns=75 nr=19
| > *Mar 6 09:02:47.294: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0
tei=0
nr=76
| > *Mar 6 09:02:47.582: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
tei=0,
| > ns=19 nr=76
| > *Mar 6 09:02:47.582: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0
tei=0
nr=20
| > *Mar 6 09:02:47.714: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
tei=0,
| > ns=20 nr=76
| > *Mar 6 09:02:47.714: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0
tei=0
nr=21
| > *Mar 6 09:02:48.022: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
tei=0,
| > ns=21 nr=76
| > *Mar 6 09:02:48.022: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0
tei=0
nr=22
| > FDIB-HO-GW1#
| > *Mar 6 09:02:48.030: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0
tei=0,
| > ns=76 nr=22
| > *Mar 6 09:02:48.050: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0
tei=0
nr=77
| > FDIB-HO-GW1#
| > *Mar 6 09:02:49.770: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0
tei=0,
| > ns=77 nr=22
| > *Mar 6 09:02:49.782: ISDN Se0/1/0:15 Q921: User TX -> INFO sapi=0
tei=0,
| > ns=78 nr=22
| > *Mar 6 09:02:49.790: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0
tei=0
nr=78
| > *Mar 6 09:02:49.806: ISDN Se0/1/0:15 Q921: User RX <- RR sapi=0
tei=0
nr=79
| > *Mar 6 09:02:49.966: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
tei=0,
| > ns=22 nr=79
| > *Mar 6 09:02:49.966: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0
tei=0
nr=23
| > *Mar 6 09:02:50.098: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
tei=0,
| > ns=23 nr=79
| > *Mar 6 09:02:50.098: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0
tei=0
nr=24
| > FDIB-HO-GW1#
| > *Mar 6 09:02:50.342: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
tei=0,
| > ns=24 nr=79
| > *Mar 6 09:02:50.342: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0
tei=0
nr=25
| > FDIB-HO-GW1#
| > *Mar 6 09:02:51.354: ISDN Se0/1/0:15 Q921: User RX <- INFO sapi=0
tei=0,
| > ns=25 nr=79
| > *Mar 6 09:02:51.354: ISDN Se0/1/0:15 Q921: User TX -> RR sapi=0
tei=0
nr=26
| > FDIB-HO-GW1#un all
| > Port Statistics for unclassified packets is not turned on.
| >
| > All possible debugging has been turned off
| > FDIB-HO-GW1#sh isdn ac
|
>
------------------------------------------------------------------------
--------
| > ISDN ACTIVE CALLS
|
>
------------------------------------------------------------------------
--------
| > Call Calling Called Remote Seconds Seconds Seconds
Charges
| > Type Number Number Name Used Left Idle
| > Units/Currency
|
>
------------------------------------------------------------------------
--------
| > Out 2515 +3463221013 345 Unavail -
0
|
>
------------------------------------------------------------------------
--------
| >
| > FDIB-HO-GW1#FDIB-HO-GW1#sh isd
| > FDIB-HO-GW1#sh isdn ac
|
>
------------------------------------------------------------------------
--------
| > ISDN ACTIVE CALLS
|
>
------------------------------------------------------------------------
--------
| > Call Calling Called Remote Seconds Seconds Seconds
Charges
| > Type Number Number Name Used Left Idle
| > Units/Currency
|
>
------------------------------------------------------------------------
--------
| > Out 2552 9244285 264 Unavail -
0
| > Out 2701 6369616 123 Unavail -
0
| > Out 2901 +3212423432 46 Unavail -
0
|
>
------------------------------------------------------------------------
--------
| >
| > FDIB-HO-GW1#debug isdn q931
| > *Mar 6 08:55:03.454: %ISDN-6-CONNECT: Interface Serial0/1/0:30 is
now
| > connected to 4962480 N/A
| > FDIB-HO-GW1#debug isdn q931
| > debug isdn q931 is ON.
| > FDIB-HO-GW1#
| > *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for
sw-type
| > 0x12 is 0x0 0x0, Calling num 2601
| > *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931: Applying typeplan for
sw-type
| > 0x12 is 0x0 0x0, Called num 2637174
| > *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8
callref
=
| > 0x1156
| > Bearer Capability i = 0x8090A3
| > Standard = CCITT
| > Transfer Capability = Speech
| > Transfer Mode = Circuit
| > Transfer Rate = 64 kbit/s
| > Channel ID i = 0xA9839D
| > Exclusive, Channel 29
| > Progress Ind i = 0x8183 - Origination address is non-ISDN
| > Calling Party Number i = 0x0081, '2601'
| > Plan:Unknown, Type:Unknown
| > Called Party Number i = 0x80, '2637174'
| > Plan:Unknown, Type:Unknown
| > *Mar 6 08:55:08.906: ISDN Se0/1/0:15 Q931: RX <- SETUP_ACK pd = 8
callref
| > = 0x9156
| > Channel ID i = 0xA9839D
| > Exclusive, Channel 29
| > *Mar 6 08:55:09.034: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8
callref
| > = 0x9156
| > FDIB-HO-GW1#
| > *Mar 6 08:55:09.322: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8
callref
=
| > 0x17FF
| > Sending Complete
| > Bearer Capability i = 0x8090A3
| > Standard = CCITT
| > Transfer Capability = Speech
| > Transfer Mode = Circuit
| > Transfer Rate = 64 kbit/s
| > Channel ID i = 0xA98382
| > Exclusive, Channel 2
| > Progress Ind i = 0x8583 - Origination address is non-ISDN
| > Calling Party Number i = 0x2183, '212637174'
| > Plan:ISDN, Type:National
| > Called Party Number i = 0x81, '7174'
| > Plan:ISDN, Type:Unknown
| > *Mar 6 08:55:09.326: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8
callref
| > = 0x97FF
| > Channel ID i = 0xA98382
| > Exclusive, Channel 2
| > FDIB-HO-GW1#
| > *Mar 6 08:55:11.066: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8
callref =
| > 0x97FF
| > Progress Ind i = 0x8188 - In-band info or appropriate now
available
| > *Mar 6 08:55:11.290: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8
callref =
| > 0x9156
| > Progress Ind i = 0x8288 - In-band info or appropriate now
available
| > FDIB-HO-GW1#un all
| > Port Statistics for unclassified packets is not turned on.
| >
| > All possible debugging has been turned off
| > FDIB-HO-GW1#
| > *Mar 6 08:55:22.210: %ISDN-6-CONNECT: Interface Serial0/1/0:2 is
now
| > connected to 216636514 N/A
| > FDIB-HO-GW1#
| >
|>
| > regards,
| >
| > Syed Khalid Ali
| >
| >
| >
| >
| >
| > _______________________________________________
| > cisco-voip mailing list
| > cisco-voip at puck.nether.net
| > https://puck.nether.net/mailman/listinfo/cisco-voip
| >
| >
| _______________________________________________
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