[cisco-voip] Incoming calls on PRI are not transfered toCiscoAA/IVR

Paul Choi asobihoudai at yahoo.com
Mon Mar 10 01:21:29 EDT 2008


The formatting of your message leaves something to be
desired. . . . 


--- Syed Khalid Ali <khalid_khursheed at hotmail.com>
wrote:

> 
> My mistake, did not had the configuration when
> replied back... the switch type is: primary-net5
> that is: 
> "" isdn switch-type primary-net5 ""
> 
> regards,
> 
> khalid
> 
> ----------------------------------------
> > Subject: RE: [cisco-voip] Incoming calls on PRI
> are not transfered toCiscoAA/IVR
> > Date: Sat, 8 Mar 2008 15:08:53 -0500
> > From: jbuchanan at ctiusa.com
> > To: Khalid_Khursheed at hotmail.com;
> jonvoip at gmail.com
> > CC: cisco-voip at puck.nether.net
> > 
> > I may be missing something, but I believe Primary
> 5ESS would be "isdn
> > switch-type primary-5ess", unless it's different
> for Europe.
> > 
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Syed Khalid Ali
> > Sent: Saturday, March 08, 2008 10:00 AM
> > To: Jonathan Charles
> > Cc: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] Incoming calls on PRI
> are not transfered
> > toCiscoAA/IVR
> > 
> > confirmed with Telco it Primary 5 ess
> > 
> > 
> > ----- Original Message ----- 
> > From: "Jonathan Charles" 
> > To: "Syed Khalid Ali" 
> > Cc: 
> > Sent: Saturday, March 08, 2008 8:36 PM
> > Subject: Re: [cisco-voip] Incoming calls on PRI
> are not transfered to 
> > CiscoAA/IVR
> > 
> > 
> > | ISDN Switch Type is probably wrong... what is it
> set t?
> > |
> > |
> > | Jonathan
> > |
> > | On Sat, Mar 8, 2008 at 2:07 AM, Syed Khalid Ali
> > |  wrote:
> > |>
> > |>
> > |> Hi
> > |>
> > |> I am having issue with H.323 Voice gateway.
> Incoming calls are not
> > |> transfered to Auto-Attendant. This happens
> randomly but I have
> > noticed 
> > that
> > |> the frequency is higher when there are no
> incoming call no PRI
> > lines. 
> > Please
> > |> check Q921 and Q931 debugs below. The calls
> seems to be answered by 
> > gateway
> > |> but ISDN-Connect message is never displayed. I
> tried to call from my
> > IP
> > |> Phone (number: 2601) to PRI (2637174) but no
> ISDN-Connect message
> > for 
> > this
> > |> call but the call is landed on gateway. Running
> CCM 4.2.
> > |>
> > |> Another questions is that: we can run both MGCP
> and H.323 on voice 
> > gateway
> > |> but how will it register with CallManager. I
> guess we can use some 
> > loopback
> > |> technique for this purpose.
> > |>
> > |> Note: I tried from an outside number as well
> but the results are
> > same.
> > |>
> > |> Anyone expreienced something like this before.
> Need 
> > suggestions/comments!
> > |>
> > |> FDIB-HO-GW1#sh isdn ac
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |>                                 ISDN ACTIVE
> CALLS
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |> Call    Calling      Called       Remote 
> Seconds Seconds Seconds 
> > Charges
> > |> Type    Number       Number       Name    Used 
>   Left    Idle
> > |> Units/Currency
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |> Out        2515 +3463221013                  
> 320 Unavail   -
> > 0
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |>
> > |> FDIB-HO-GW1#debug isdn q921
> > |> debug isdn q921 is              ON.
> > |> FDIB-HO-GW1#
> > |> *Mar  6 09:02:47.270: ISDN Se0/1/0:15 Q921:
> User TX -> INFO sapi=0 
> > tei=0,
> > |> ns=75 nr=19
> > |> *Mar  6 09:02:47.294: ISDN Se0/1/0:15 Q921:
> User RX <- RR sapi=0
> > tei=0 
> > nr=76
> > |> *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921:
> User RX <- INFO sapi=0 
> > tei=0,
> > |> ns=19 nr=76
> > |> *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921:
> User TX -> RR sapi=0
> > tei=0 
> > nr=20
> > |> *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921:
> User RX <- INFO sapi=0 
> > tei=0,
> > |> ns=20 nr=76
> > |> *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921:
> User TX -> RR sapi=0
> > tei=0 
> > nr=21
> > |> *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921:
> User RX <- INFO sapi=0 
> > tei=0,
> > |> ns=21 nr=76
> > |> *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921:
> User TX -> RR sapi=0
> > tei=0 
> > nr=22
> > |> FDIB-HO-GW1#
> > |> *Mar  6 09:02:48.030: ISDN Se0/1/0:15 Q921:
> User TX -> INFO sapi=0 
> > tei=0,
> > |> ns=76 nr=22
> > |> *Mar  6 09:02:48.050: ISDN Se0/1/0:15 Q921:
> User RX <- RR sapi=0
> > tei=0 
> > nr=77
> > |> FDIB-HO-GW1#
> > |> *Mar  6 09:02:49.770: ISDN Se0/1/0:15 Q921:
> User TX -> INFO sapi=0 
> > tei=0,
> > |> ns=77 nr=22
> > |> *Mar  6 09:02:49.782: ISDN Se0/1/0:15 Q921:
> User TX -> INFO sapi=0 
> > tei=0,
> > |> ns=78 nr=22
> > |> *Mar  6 09:02:49.790: ISDN Se0/1/0:15 Q921:
> User RX <- RR sapi=0
> > tei=0 
> > nr=78
> > |> *Mar  6 09:02:49.806: ISDN Se0/1/0:15 Q921:
> User RX <- RR sapi=0
> > tei=0 
> > nr=79
> > |> *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921:
> User RX <- INFO sapi=0 
> > tei=0,
> > |> ns=22 nr=79
> > |> *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921:
> User TX -> RR sapi=0
> > tei=0 
> > nr=23
> > |> *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921:
> User RX <- INFO sapi=0 
> > tei=0,
> > |> ns=23 nr=79
> > |> *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921:
> User TX -> RR sapi=0
> > tei=0 
> > nr=24
> > |> FDIB-HO-GW1#
> > |> *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921:
> User RX <- INFO sapi=0 
> > tei=0,
> > |> ns=24 nr=79
> > |> *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921:
> User TX -> RR sapi=0
> > tei=0 
> > nr=25
> > |> FDIB-HO-GW1#
> > |> *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921:
> User RX <- INFO sapi=0 
> > tei=0,
> > |> ns=25 nr=79
> > |> *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921:
> User TX -> RR sapi=0
> > tei=0 
> > nr=26
> > |> FDIB-HO-GW1#un all
> > |> Port Statistics for unclassified packets is not
> turned on.
> > |>
> > |> All possible debugging has been turned off
> > |> FDIB-HO-GW1#sh isdn ac
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |>                                 ISDN ACTIVE
> CALLS
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |> Call    Calling      Called       Remote 
> Seconds Seconds Seconds 
> > Charges
> > |> Type    Number       Number       Name    Used 
>   Left    Idle
> > |> Units/Currency
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |> Out        2515 +3463221013                  
> 345 Unavail   -
> > 0
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |>
> > |> FDIB-HO-GW1#FDIB-HO-GW1#sh isd
> > |> FDIB-HO-GW1#sh isdn ac
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |>                                 ISDN ACTIVE
> CALLS
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |> Call    Calling      Called       Remote 
> Seconds Seconds Seconds 
> > Charges
> > |> Type    Number       Number       Name    Used 
>   Left    Idle
> > |> Units/Currency
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |> Out        2552     9244285                  
> 264 Unavail   -
> > 0
> > |> Out        2701     6369616                  
> 123 Unavail   -
> > 0
> > |> Out        2901 +3212423432                   
> 46 Unavail   -
> > 0
> > | 
> > >
> >
>
------------------------------------------------------------------------
> > --------
> > |>
> > |> FDIB-HO-GW1#debug isdn q931
> > |> *Mar  6 08:55:03.454: %ISDN-6-CONNECT:
> Interface Serial0/1/0:30 is
> > now
> > |> connected to 4962480 N/A
> > |> FDIB-HO-GW1#debug isdn q931
> > |> debug isdn q931 is              ON.
> > |> FDIB-HO-GW1#
> > |> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931:
> Applying typeplan for 
> > sw-type
> > |> 0x12 is 0x0 0x0, Calling num 2601
> > |> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931:
> Applying typeplan for 
> > sw-type
> > |> 0x12 is 0x0 0x0, Called num 2637174
> > |> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: TX
> -> SETUP pd = 8
> > callref 
> > =
> > |> 0x1156
> > |>         Bearer Capability i = 0x8090A3
> > |>                 Standard = CCITT
> > |>                 Transfer Capability = Speech
> > |>                 Transfer Mode = Circuit
> > |>                 Transfer Rate = 64 kbit/s
> > |>         Channel ID i = 0xA9839D
> > |>                 Exclusive, Channel 29
> > |>         Progress Ind i = 0x8183 - Origination
> address is non-ISDN
> > |>         Calling Party Number i = 0x0081, '2601'
> > |>                 Plan:Unknown, Type:Unknown
> > |>         Called Party Number i = 0x80, '2637174'
> > |>                 Plan:Unknown, Type:Unknown
> > |> *Mar  6 08:55:08.906: ISDN Se0/1/0:15 Q931: RX
> <- SETUP_ACK pd = 8 
> > callref
> > |> = 0x9156
> > |>         Channel ID i = 0xA9839D
> > |>                 Exclusive, Channel 29
> > |> *Mar  6 08:55:09.034: ISDN Se0/1/0:15 Q931: RX
> <- CALL_PROC pd = 8 
> > callref
> > |> = 0x9156
> > |> FDIB-HO-GW1#
> > |> *Mar  6 08:55:09.322: ISDN Se0/1/0:15 Q931: RX
> <- SETUP pd = 8
> > callref 
> > =
> > |> 0x17FF
> > |>         Sending Complete
> > |>         Bearer Capability i = 0x8090A3
> > |>                 Standard = CCITT
> > |>                 Transfer Capability = Speech
> > |>                 Transfer Mode = Circuit
> > |>                 Transfer Rate = 64 kbit/s
> > |>         Channel ID i = 0xA98382
> > |>                 Exclusive, Channel 2
> > |>         Progress Ind i = 0x8583 - Origination
> address is non-ISDN
> > |>         Calling Party Number i = 0x2183,
> '212637174'
> > |>                 Plan:ISDN, Type:National
> > |>         Called Party Number i = 0x81, '7174'
> > |>                 Plan:ISDN, Type:Unknown
> > |> *Mar  6 08:55:09.326: ISDN Se0/1/0:15 Q931: TX
> -> CALL_PROC pd = 8 
> > callref
> > |> = 0x97FF
> > |>         Channel ID i = 0xA98382
> > |>                 Exclusive, Channel 2
> > |> FDIB-HO-GW1#
> > |> *Mar  6 08:55:11.066: ISDN Se0/1/0:15 Q931: TX
> -> ALERTING pd = 8 
> > callref =
> > |> 0x97FF
> > |>         Progress Ind i = 0x8188 - In-band info
> or appropriate now 
> > available
> > |> *Mar  6 08:55:11.290: ISDN Se0/1/0:15 Q931: RX
> <- ALERTING pd = 8 
> > callref =
> > |> 0x9156
> > |>         Progress Ind i = 0x8288 - In-band info
> or appropriate now 
> > available
> > |> FDIB-HO-GW1#un all
> > |> Port Statistics for unclassified packets is not
> turned on.
> > |>
> > |> All possible debugging has been turned off
> > |> FDIB-HO-GW1#
> > |> *Mar  6 08:55:22.210: %ISDN-6-CONNECT:
> Interface Serial0/1/0:2 is
> > now
> > |> connected to 216636514 N/A
> > |> FDIB-HO-GW1#
> > |>
> > |>
> > |> regards,
> > |>
> > |> Syed Khalid Ali
> > |>
> > |>
> > |>
> > |>
> > |>
> > |> _______________________________________________
> > |>  cisco-voip mailing list
> > |>  cisco-voip at puck.nether.net
> > |> 
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > |>
> > |>
> > | _______________________________________________
> > | cisco-voip mailing list
> > | cisco-voip at puck.nether.net
> > |
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > | 
> > 
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> >
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> 
>
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