[cisco-voip] Incoming calls on PRI are not transfered toCiscoAA/IVR

Syed Khalid Ali khalid_khursheed at hotmail.com
Mon Mar 10 02:04:47 EDT 2008


Thanks for the reply. But what do u mean by: 
The formatting of your message leaves something to be desired. . . .

Please clarify.

regards,

khalid

> Date: Sun, 9 Mar 2008 22:21:29 -0700
> From: asobihoudai at yahoo.com
> Subject: Re: [cisco-voip] Incoming calls on PRI are not transfered toCiscoAA/IVR
> To: khalid_khursheed at hotmail.com; jbuchanan at ctiusa.com; jonvoip at gmail.com
> CC: cisco-voip at puck.nether.net
> 
> The formatting of your message leaves something to be
> desired. . . . 
> 
> 
> --- Syed Khalid Ali <khalid_khursheed at hotmail.com>
> wrote:
> 
> > 
> > My mistake, did not had the configuration when
> > replied back... the switch type is: primary-net5
> > that is: 
> > "" isdn switch-type primary-net5 ""
> > 
> > regards,
> > 
> > khalid
> > 
> > ----------------------------------------
> > > Subject: RE: [cisco-voip] Incoming calls on PRI
> > are not transfered toCiscoAA/IVR
> > > Date: Sat, 8 Mar 2008 15:08:53 -0500
> > > From: jbuchanan at ctiusa.com
> > > To: Khalid_Khursheed at hotmail.com;
> > jonvoip at gmail.com
> > > CC: cisco-voip at puck.nether.net
> > > 
> > > I may be missing something, but I believe Primary
> > 5ESS would be "isdn
> > > switch-type primary-5ess", unless it's different
> > for Europe.
> > > 
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On
> > Behalf Of Syed Khalid Ali
> > > Sent: Saturday, March 08, 2008 10:00 AM
> > > To: Jonathan Charles
> > > Cc: cisco-voip at puck.nether.net
> > > Subject: Re: [cisco-voip] Incoming calls on PRI
> > are not transfered
> > > toCiscoAA/IVR
> > > 
> > > confirmed with Telco it Primary 5 ess
> > > 
> > > 
> > > ----- Original Message ----- 
> > > From: "Jonathan Charles" 
> > > To: "Syed Khalid Ali" 
> > > Cc: 
> > > Sent: Saturday, March 08, 2008 8:36 PM
> > > Subject: Re: [cisco-voip] Incoming calls on PRI
> > are not transfered to 
> > > CiscoAA/IVR
> > > 
> > > 
> > > | ISDN Switch Type is probably wrong... what is it
> > set t?
> > > |
> > > |
> > > | Jonathan
> > > |
> > > | On Sat, Mar 8, 2008 at 2:07 AM, Syed Khalid Ali
> > > |  wrote:
> > > |>
> > > |>
> > > |> Hi
> > > |>
> > > |> I am having issue with H.323 Voice gateway.
> > Incoming calls are not
> > > |> transfered to Auto-Attendant. This happens
> > randomly but I have
> > > noticed 
> > > that
> > > |> the frequency is higher when there are no
> > incoming call no PRI
> > > lines. 
> > > Please
> > > |> check Q921 and Q931 debugs below. The calls
> > seems to be answered by 
> > > gateway
> > > |> but ISDN-Connect message is never displayed. I
> > tried to call from my
> > > IP
> > > |> Phone (number: 2601) to PRI (2637174) but no
> > ISDN-Connect message
> > > for 
> > > this
> > > |> call but the call is landed on gateway. Running
> > CCM 4.2.
> > > |>
> > > |> Another questions is that: we can run both MGCP
> > and H.323 on voice 
> > > gateway
> > > |> but how will it register with CallManager. I
> > guess we can use some 
> > > loopback
> > > |> technique for this purpose.
> > > |>
> > > |> Note: I tried from an outside number as well
> > but the results are
> > > same.
> > > |>
> > > |> Anyone expreienced something like this before.
> > Need 
> > > suggestions/comments!
> > > |>
> > > |> FDIB-HO-GW1#sh isdn ac
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |>                                 ISDN ACTIVE
> > CALLS
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |> Call    Calling      Called       Remote 
> > Seconds Seconds Seconds 
> > > Charges
> > > |> Type    Number       Number       Name    Used 
> >   Left    Idle
> > > |> Units/Currency
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |> Out        2515 +3463221013                  
> > 320 Unavail   -
> > > 0
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |>
> > > |> FDIB-HO-GW1#debug isdn q921
> > > |> debug isdn q921 is              ON.
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 09:02:47.270: ISDN Se0/1/0:15 Q921:
> > User TX -> INFO sapi=0 
> > > tei=0,
> > > |> ns=75 nr=19
> > > |> *Mar  6 09:02:47.294: ISDN Se0/1/0:15 Q921:
> > User RX <- RR sapi=0
> > > tei=0 
> > > nr=76
> > > |> *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921:
> > User RX <- INFO sapi=0 
> > > tei=0,
> > > |> ns=19 nr=76
> > > |> *Mar  6 09:02:47.582: ISDN Se0/1/0:15 Q921:
> > User TX -> RR sapi=0
> > > tei=0 
> > > nr=20
> > > |> *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921:
> > User RX <- INFO sapi=0 
> > > tei=0,
> > > |> ns=20 nr=76
> > > |> *Mar  6 09:02:47.714: ISDN Se0/1/0:15 Q921:
> > User TX -> RR sapi=0
> > > tei=0 
> > > nr=21
> > > |> *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921:
> > User RX <- INFO sapi=0 
> > > tei=0,
> > > |> ns=21 nr=76
> > > |> *Mar  6 09:02:48.022: ISDN Se0/1/0:15 Q921:
> > User TX -> RR sapi=0
> > > tei=0 
> > > nr=22
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 09:02:48.030: ISDN Se0/1/0:15 Q921:
> > User TX -> INFO sapi=0 
> > > tei=0,
> > > |> ns=76 nr=22
> > > |> *Mar  6 09:02:48.050: ISDN Se0/1/0:15 Q921:
> > User RX <- RR sapi=0
> > > tei=0 
> > > nr=77
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 09:02:49.770: ISDN Se0/1/0:15 Q921:
> > User TX -> INFO sapi=0 
> > > tei=0,
> > > |> ns=77 nr=22
> > > |> *Mar  6 09:02:49.782: ISDN Se0/1/0:15 Q921:
> > User TX -> INFO sapi=0 
> > > tei=0,
> > > |> ns=78 nr=22
> > > |> *Mar  6 09:02:49.790: ISDN Se0/1/0:15 Q921:
> > User RX <- RR sapi=0
> > > tei=0 
> > > nr=78
> > > |> *Mar  6 09:02:49.806: ISDN Se0/1/0:15 Q921:
> > User RX <- RR sapi=0
> > > tei=0 
> > > nr=79
> > > |> *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921:
> > User RX <- INFO sapi=0 
> > > tei=0,
> > > |> ns=22 nr=79
> > > |> *Mar  6 09:02:49.966: ISDN Se0/1/0:15 Q921:
> > User TX -> RR sapi=0
> > > tei=0 
> > > nr=23
> > > |> *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921:
> > User RX <- INFO sapi=0 
> > > tei=0,
> > > |> ns=23 nr=79
> > > |> *Mar  6 09:02:50.098: ISDN Se0/1/0:15 Q921:
> > User TX -> RR sapi=0
> > > tei=0 
> > > nr=24
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921:
> > User RX <- INFO sapi=0 
> > > tei=0,
> > > |> ns=24 nr=79
> > > |> *Mar  6 09:02:50.342: ISDN Se0/1/0:15 Q921:
> > User TX -> RR sapi=0
> > > tei=0 
> > > nr=25
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921:
> > User RX <- INFO sapi=0 
> > > tei=0,
> > > |> ns=25 nr=79
> > > |> *Mar  6 09:02:51.354: ISDN Se0/1/0:15 Q921:
> > User TX -> RR sapi=0
> > > tei=0 
> > > nr=26
> > > |> FDIB-HO-GW1#un all
> > > |> Port Statistics for unclassified packets is not
> > turned on.
> > > |>
> > > |> All possible debugging has been turned off
> > > |> FDIB-HO-GW1#sh isdn ac
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |>                                 ISDN ACTIVE
> > CALLS
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |> Call    Calling      Called       Remote 
> > Seconds Seconds Seconds 
> > > Charges
> > > |> Type    Number       Number       Name    Used 
> >   Left    Idle
> > > |> Units/Currency
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |> Out        2515 +3463221013                  
> > 345 Unavail   -
> > > 0
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |>
> > > |> FDIB-HO-GW1#FDIB-HO-GW1#sh isd
> > > |> FDIB-HO-GW1#sh isdn ac
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |>                                 ISDN ACTIVE
> > CALLS
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |> Call    Calling      Called       Remote 
> > Seconds Seconds Seconds 
> > > Charges
> > > |> Type    Number       Number       Name    Used 
> >   Left    Idle
> > > |> Units/Currency
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |> Out        2552     9244285                  
> > 264 Unavail   -
> > > 0
> > > |> Out        2701     6369616                  
> > 123 Unavail   -
> > > 0
> > > |> Out        2901 +3212423432                   
> > 46 Unavail   -
> > > 0
> > > | 
> > > >
> > >
> >
> ------------------------------------------------------------------------
> > > --------
> > > |>
> > > |> FDIB-HO-GW1#debug isdn q931
> > > |> *Mar  6 08:55:03.454: %ISDN-6-CONNECT:
> > Interface Serial0/1/0:30 is
> > > now
> > > |> connected to 4962480 N/A
> > > |> FDIB-HO-GW1#debug isdn q931
> > > |> debug isdn q931 is              ON.
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931:
> > Applying typeplan for 
> > > sw-type
> > > |> 0x12 is 0x0 0x0, Calling num 2601
> > > |> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931:
> > Applying typeplan for 
> > > sw-type
> > > |> 0x12 is 0x0 0x0, Called num 2637174
> > > |> *Mar  6 08:55:08.634: ISDN Se0/1/0:15 Q931: TX
> > -> SETUP pd = 8
> > > callref 
> > > =
> > > |> 0x1156
> > > |>         Bearer Capability i = 0x8090A3
> > > |>                 Standard = CCITT
> > > |>                 Transfer Capability = Speech
> > > |>                 Transfer Mode = Circuit
> > > |>                 Transfer Rate = 64 kbit/s
> > > |>         Channel ID i = 0xA9839D
> > > |>                 Exclusive, Channel 29
> > > |>         Progress Ind i = 0x8183 - Origination
> > address is non-ISDN
> > > |>         Calling Party Number i = 0x0081, '2601'
> > > |>                 Plan:Unknown, Type:Unknown
> > > |>         Called Party Number i = 0x80, '2637174'
> > > |>                 Plan:Unknown, Type:Unknown
> > > |> *Mar  6 08:55:08.906: ISDN Se0/1/0:15 Q931: RX
> > <- SETUP_ACK pd = 8 
> > > callref
> > > |> = 0x9156
> > > |>         Channel ID i = 0xA9839D
> > > |>                 Exclusive, Channel 29
> > > |> *Mar  6 08:55:09.034: ISDN Se0/1/0:15 Q931: RX
> > <- CALL_PROC pd = 8 
> > > callref
> > > |> = 0x9156
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 08:55:09.322: ISDN Se0/1/0:15 Q931: RX
> > <- SETUP pd = 8
> > > callref 
> > > =
> > > |> 0x17FF
> > > |>         Sending Complete
> > > |>         Bearer Capability i = 0x8090A3
> > > |>                 Standard = CCITT
> > > |>                 Transfer Capability = Speech
> > > |>                 Transfer Mode = Circuit
> > > |>                 Transfer Rate = 64 kbit/s
> > > |>         Channel ID i = 0xA98382
> > > |>                 Exclusive, Channel 2
> > > |>         Progress Ind i = 0x8583 - Origination
> > address is non-ISDN
> > > |>         Calling Party Number i = 0x2183,
> > '212637174'
> > > |>                 Plan:ISDN, Type:National
> > > |>         Called Party Number i = 0x81, '7174'
> > > |>                 Plan:ISDN, Type:Unknown
> > > |> *Mar  6 08:55:09.326: ISDN Se0/1/0:15 Q931: TX
> > -> CALL_PROC pd = 8 
> > > callref
> > > |> = 0x97FF
> > > |>         Channel ID i = 0xA98382
> > > |>                 Exclusive, Channel 2
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 08:55:11.066: ISDN Se0/1/0:15 Q931: TX
> > -> ALERTING pd = 8 
> > > callref =
> > > |> 0x97FF
> > > |>         Progress Ind i = 0x8188 - In-band info
> > or appropriate now 
> > > available
> > > |> *Mar  6 08:55:11.290: ISDN Se0/1/0:15 Q931: RX
> > <- ALERTING pd = 8 
> > > callref =
> > > |> 0x9156
> > > |>         Progress Ind i = 0x8288 - In-band info
> > or appropriate now 
> > > available
> > > |> FDIB-HO-GW1#un all
> > > |> Port Statistics for unclassified packets is not
> > turned on.
> > > |>
> > > |> All possible debugging has been turned off
> > > |> FDIB-HO-GW1#
> > > |> *Mar  6 08:55:22.210: %ISDN-6-CONNECT:
> > Interface Serial0/1/0:2 is
> > > now
> > > |> connected to 216636514 N/A
> > > |> FDIB-HO-GW1#
> > > |>
> > > |>
> > > |> regards,
> > > |>
> > > |> Syed Khalid Ali
> > > |>
> > > |>
> > > |>
> > > |>
> > > |>
> > > |> _______________________________________________
> > > |>  cisco-voip mailing list
> > > |>  cisco-voip at puck.nether.net
> > > |> 
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> > > |>
> > > |>
> > > | _______________________________________________
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> > > |
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