[cisco-voip] Incoming calls on PRI are not transfered toCiscoAA/IVR
Paul Choi
asobihoudai at yahoo.com
Mon Mar 10 02:06:56 EDT 2008
The formatting of your message containing the
diagnostic information was all mashed together and
difficult to read *at best*.
--- Syed Khalid Ali <khalid_khursheed at hotmail.com>
wrote:
>
> Thanks for the reply. But what do u mean by:
> The formatting of your message leaves something to
> be desired. . . .
>
> Please clarify.
>
> regards,
>
> khalid
>
> > Date: Sun, 9 Mar 2008 22:21:29 -0700
> > From: asobihoudai at yahoo.com
> > Subject: Re: [cisco-voip] Incoming calls on PRI
> are not transfered toCiscoAA/IVR
> > To: khalid_khursheed at hotmail.com;
> jbuchanan at ctiusa.com; jonvoip at gmail.com
> > CC: cisco-voip at puck.nether.net
> >
> > The formatting of your message leaves something to
> be
> > desired. . . .
> >
> >
> > --- Syed Khalid Ali <khalid_khursheed at hotmail.com>
> > wrote:
> >
> > >
> > > My mistake, did not had the configuration when
> > > replied back... the switch type is: primary-net5
> > > that is:
> > > "" isdn switch-type primary-net5 ""
> > >
> > > regards,
> > >
> > > khalid
> > >
> > > ----------------------------------------
> > > > Subject: RE: [cisco-voip] Incoming calls on
> PRI
> > > are not transfered toCiscoAA/IVR
> > > > Date: Sat, 8 Mar 2008 15:08:53 -0500
> > > > From: jbuchanan at ctiusa.com
> > > > To: Khalid_Khursheed at hotmail.com;
> > > jonvoip at gmail.com
> > > > CC: cisco-voip at puck.nether.net
> > > >
> > > > I may be missing something, but I believe
> Primary
> > > 5ESS would be "isdn
> > > > switch-type primary-5ess", unless it's
> different
> > > for Europe.
> > > >
> > > > -----Original Message-----
> > > > From: cisco-voip-bounces at puck.nether.net
> > > > [mailto:cisco-voip-bounces at puck.nether.net] On
> > > Behalf Of Syed Khalid Ali
> > > > Sent: Saturday, March 08, 2008 10:00 AM
> > > > To: Jonathan Charles
> > > > Cc: cisco-voip at puck.nether.net
> > > > Subject: Re: [cisco-voip] Incoming calls on
> PRI
> > > are not transfered
> > > > toCiscoAA/IVR
> > > >
> > > > confirmed with Telco it Primary 5 ess
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: "Jonathan Charles"
> > > > To: "Syed Khalid Ali"
> > > > Cc:
> > > > Sent: Saturday, March 08, 2008 8:36 PM
> > > > Subject: Re: [cisco-voip] Incoming calls on
> PRI
> > > are not transfered to
> > > > CiscoAA/IVR
> > > >
> > > >
> > > > | ISDN Switch Type is probably wrong... what
> is it
> > > set t?
> > > > |
> > > > |
> > > > | Jonathan
> > > > |
> > > > | On Sat, Mar 8, 2008 at 2:07 AM, Syed Khalid
> Ali
> > > > | wrote:
> > > > |>
> > > > |>
> > > > |> Hi
> > > > |>
> > > > |> I am having issue with H.323 Voice gateway.
> > > Incoming calls are not
> > > > |> transfered to Auto-Attendant. This happens
> > > randomly but I have
> > > > noticed
> > > > that
> > > > |> the frequency is higher when there are no
> > > incoming call no PRI
> > > > lines.
> > > > Please
> > > > |> check Q921 and Q931 debugs below. The calls
> > > seems to be answered by
> > > > gateway
> > > > |> but ISDN-Connect message is never
> displayed. I
> > > tried to call from my
> > > > IP
> > > > |> Phone (number: 2601) to PRI (2637174) but
> no
> > > ISDN-Connect message
> > > > for
> > > > this
> > > > |> call but the call is landed on gateway.
> Running
> > > CCM 4.2.
> > > > |>
> > > > |> Another questions is that: we can run both
> MGCP
> > > and H.323 on voice
> > > > gateway
> > > > |> but how will it register with CallManager.
> I
> > > guess we can use some
> > > > loopback
> > > > |> technique for this purpose.
> > > > |>
> > > > |> Note: I tried from an outside number as
> well
> > > but the results are
> > > > same.
> > > > |>
> > > > |> Anyone expreienced something like this
> before.
> > > Need
> > > > suggestions/comments!
> > > > |>
> > > > |> FDIB-HO-GW1#sh isdn ac
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> ISDN ACTIVE
> > > CALLS
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> Call Calling Called Remote
> > > Seconds Seconds Seconds
> > > > Charges
> > > > |> Type Number Number Name
> Used
> > > Left Idle
> > > > |> Units/Currency
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> Out 2515 +3463221013
>
> > > 320 Unavail -
> > > > 0
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |>
> > > > |> FDIB-HO-GW1#debug isdn q921
> > > > |> debug isdn q921 is ON.
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 09:02:47.270: ISDN Se0/1/0:15 Q921:
> > > User TX -> INFO sapi=0
> > > > tei=0,
> > > > |> ns=75 nr=19
> > > > |> *Mar 6 09:02:47.294: ISDN Se0/1/0:15 Q921:
> > > User RX <- RR sapi=0
> > > > tei=0
> > > > nr=76
> > > > |> *Mar 6 09:02:47.582: ISDN Se0/1/0:15 Q921:
> > > User RX <- INFO sapi=0
> > > > tei=0,
> > > > |> ns=19 nr=76
> > > > |> *Mar 6 09:02:47.582: ISDN Se0/1/0:15 Q921:
> > > User TX -> RR sapi=0
> > > > tei=0
> > > > nr=20
> > > > |> *Mar 6 09:02:47.714: ISDN Se0/1/0:15 Q921:
> > > User RX <- INFO sapi=0
> > > > tei=0,
> > > > |> ns=20 nr=76
> > > > |> *Mar 6 09:02:47.714: ISDN Se0/1/0:15 Q921:
> > > User TX -> RR sapi=0
> > > > tei=0
> > > > nr=21
> > > > |> *Mar 6 09:02:48.022: ISDN Se0/1/0:15 Q921:
> > > User RX <- INFO sapi=0
> > > > tei=0,
> > > > |> ns=21 nr=76
> > > > |> *Mar 6 09:02:48.022: ISDN Se0/1/0:15 Q921:
> > > User TX -> RR sapi=0
> > > > tei=0
> > > > nr=22
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 09:02:48.030: ISDN Se0/1/0:15 Q921:
> > > User TX -> INFO sapi=0
> > > > tei=0,
> > > > |> ns=76 nr=22
> > > > |> *Mar 6 09:02:48.050: ISDN Se0/1/0:15 Q921:
> > > User RX <- RR sapi=0
> > > > tei=0
> > > > nr=77
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 09:02:49.770: ISDN Se0/1/0:15 Q921:
> > > User TX -> INFO sapi=0
> > > > tei=0,
> > > > |> ns=77 nr=22
> > > > |> *Mar 6 09:02:49.782: ISDN Se0/1/0:15 Q921:
> > > User TX -> INFO sapi=0
> > > > tei=0,
> > > > |> ns=78 nr=22
> > > > |> *Mar 6 09:02:49.790: ISDN Se0/1/0:15 Q921:
> > > User RX <- RR sapi=0
> > > > tei=0
> > > > nr=78
> > > > |> *Mar 6 09:02:49.806: ISDN Se0/1/0:15 Q921:
> > > User RX <- RR sapi=0
> > > > tei=0
> > > > nr=79
> > > > |> *Mar 6 09:02:49.966: ISDN Se0/1/0:15 Q921:
> > > User RX <- INFO sapi=0
> > > > tei=0,
> > > > |> ns=22 nr=79
> > > > |> *Mar 6 09:02:49.966: ISDN Se0/1/0:15 Q921:
> > > User TX -> RR sapi=0
> > > > tei=0
> > > > nr=23
> > > > |> *Mar 6 09:02:50.098: ISDN Se0/1/0:15 Q921:
> > > User RX <- INFO sapi=0
> > > > tei=0,
> > > > |> ns=23 nr=79
> > > > |> *Mar 6 09:02:50.098: ISDN Se0/1/0:15 Q921:
> > > User TX -> RR sapi=0
> > > > tei=0
> > > > nr=24
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 09:02:50.342: ISDN Se0/1/0:15 Q921:
> > > User RX <- INFO sapi=0
> > > > tei=0,
> > > > |> ns=24 nr=79
> > > > |> *Mar 6 09:02:50.342: ISDN Se0/1/0:15 Q921:
> > > User TX -> RR sapi=0
> > > > tei=0
> > > > nr=25
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 09:02:51.354: ISDN Se0/1/0:15 Q921:
> > > User RX <- INFO sapi=0
> > > > tei=0,
> > > > |> ns=25 nr=79
> > > > |> *Mar 6 09:02:51.354: ISDN Se0/1/0:15 Q921:
> > > User TX -> RR sapi=0
> > > > tei=0
> > > > nr=26
> > > > |> FDIB-HO-GW1#un all
> > > > |> Port Statistics for unclassified packets is
> not
> > > turned on.
> > > > |>
> > > > |> All possible debugging has been turned off
> > > > |> FDIB-HO-GW1#sh isdn ac
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> ISDN ACTIVE
> > > CALLS
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> Call Calling Called Remote
> > > Seconds Seconds Seconds
> > > > Charges
> > > > |> Type Number Number Name
> Used
> > > Left Idle
> > > > |> Units/Currency
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> Out 2515 +3463221013
>
> > > 345 Unavail -
> > > > 0
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |>
> > > > |> FDIB-HO-GW1#FDIB-HO-GW1#sh isd
> > > > |> FDIB-HO-GW1#sh isdn ac
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> ISDN ACTIVE
> > > CALLS
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> Call Calling Called Remote
> > > Seconds Seconds Seconds
> > > > Charges
> > > > |> Type Number Number Name
> Used
> > > Left Idle
> > > > |> Units/Currency
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |> Out 2552 9244285
>
> > > 264 Unavail -
> > > > 0
> > > > |> Out 2701 6369616
>
> > > 123 Unavail -
> > > > 0
> > > > |> Out 2901 +3212423432
>
> > > 46 Unavail -
> > > > 0
> > > > |
> > > > >
> > > >
> > >
> >
>
------------------------------------------------------------------------
> > > > --------
> > > > |>
> > > > |> FDIB-HO-GW1#debug isdn q931
> > > > |> *Mar 6 08:55:03.454: %ISDN-6-CONNECT:
> > > Interface Serial0/1/0:30 is
> > > > now
> > > > |> connected to 4962480 N/A
> > > > |> FDIB-HO-GW1#debug isdn q931
> > > > |> debug isdn q931 is ON.
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931:
> > > Applying typeplan for
> > > > sw-type
> > > > |> 0x12 is 0x0 0x0, Calling num 2601
> > > > |> *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931:
> > > Applying typeplan for
> > > > sw-type
> > > > |> 0x12 is 0x0 0x0, Called num 2637174
> > > > |> *Mar 6 08:55:08.634: ISDN Se0/1/0:15 Q931:
> TX
> > > -> SETUP pd = 8
> > > > callref
> > > > =
> > > > |> 0x1156
> > > > |> Bearer Capability i = 0x8090A3
> > > > |> Standard = CCITT
> > > > |> Transfer Capability =
> Speech
> > > > |> Transfer Mode = Circuit
> > > > |> Transfer Rate = 64 kbit/s
> > > > |> Channel ID i = 0xA9839D
> > > > |> Exclusive, Channel 29
> > > > |> Progress Ind i = 0x8183 -
> Origination
> > > address is non-ISDN
> > > > |> Calling Party Number i = 0x0081,
> '2601'
> > > > |> Plan:Unknown, Type:Unknown
> > > > |> Called Party Number i = 0x80,
> '2637174'
> > > > |> Plan:Unknown, Type:Unknown
> > > > |> *Mar 6 08:55:08.906: ISDN Se0/1/0:15 Q931:
> RX
> > > <- SETUP_ACK pd = 8
> > > > callref
> > > > |> = 0x9156
> > > > |> Channel ID i = 0xA9839D
> > > > |> Exclusive, Channel 29
> > > > |> *Mar 6 08:55:09.034: ISDN Se0/1/0:15 Q931:
> RX
> > > <- CALL_PROC pd = 8
> > > > callref
> > > > |> = 0x9156
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 08:55:09.322: ISDN Se0/1/0:15 Q931:
> RX
> > > <- SETUP pd = 8
> > > > callref
> > > > =
> > > > |> 0x17FF
> > > > |> Sending Complete
> > > > |> Bearer Capability i = 0x8090A3
> > > > |> Standard = CCITT
> > > > |> Transfer Capability =
> Speech
> > > > |> Transfer Mode = Circuit
> > > > |> Transfer Rate = 64 kbit/s
> > > > |> Channel ID i = 0xA98382
> > > > |> Exclusive, Channel 2
> > > > |> Progress Ind i = 0x8583 -
> Origination
> > > address is non-ISDN
> > > > |> Calling Party Number i = 0x2183,
> > > '212637174'
> > > > |> Plan:ISDN, Type:National
> > > > |> Called Party Number i = 0x81,
> '7174'
> > > > |> Plan:ISDN, Type:Unknown
> > > > |> *Mar 6 08:55:09.326: ISDN Se0/1/0:15 Q931:
> TX
> > > -> CALL_PROC pd = 8
> > > > callref
> > > > |> = 0x97FF
> > > > |> Channel ID i = 0xA98382
> > > > |> Exclusive, Channel 2
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 08:55:11.066: ISDN Se0/1/0:15 Q931:
> TX
> > > -> ALERTING pd = 8
> > > > callref =
> > > > |> 0x97FF
> > > > |> Progress Ind i = 0x8188 - In-band
> info
> > > or appropriate now
> > > > available
> > > > |> *Mar 6 08:55:11.290: ISDN Se0/1/0:15 Q931:
> RX
> > > <- ALERTING pd = 8
> > > > callref =
> > > > |> 0x9156
> > > > |> Progress Ind i = 0x8288 - In-band
> info
> > > or appropriate now
> > > > available
> > > > |> FDIB-HO-GW1#un all
> > > > |> Port Statistics for unclassified packets is
> not
> > > turned on.
> > > > |>
> > > > |> All possible debugging has been turned off
> > > > |> FDIB-HO-GW1#
> > > > |> *Mar 6 08:55:22.210: %ISDN-6-CONNECT:
> > > Interface Serial0/1/0:2 is
> > > > now
> > > > |> connected to 216636514 N/A
> > > > |> FDIB-HO-GW1#
> > > > |>
> > > > |>
> > > > |> regards,
> > > > |>
> > > > |> Syed Khalid Ali
> > > > |>
> > > > |>
> > > > |>
> > > > |>
> > > > |>
> > > > |>
> _______________________________________________
> > > > |> cisco-voip mailing list
> > > > |> cisco-voip at puck.nether.net
> > > > |>
> > >
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > > > |>
> > > > |>
> > > > |
> _______________________________________________
> > > > | cisco-voip mailing list
> > > > | cisco-voip at puck.nether.net
> > > > |
> > >
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > > > |
> > > >
> > > >
> _______________________________________________
> > > > cisco-voip mailing list
> > > > cisco-voip at puck.nether.net
> > > >
> > >
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> > >
> >
>
_________________________________________________________________
> > > Express yourself instantly with MSN Messenger!
> > > Download today it's FREE!
> > >
> >
>
http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/>
> > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > >
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> >
> >
> >
> >
>
____________________________________________________________________________________
> > Be a better friend, newshound, and
> > know-it-all with Yahoo! Mobile. Try it now.
>
http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ
>
> >
>
>
_________________________________________________________________
> Express yourself instantly with MSN Messenger!
> Download today it's FREE!
>
http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/
____________________________________________________________________________________
Looking for last minute shopping deals?
Find them fast with Yahoo! Search. http://tools.search.yahoo.com/newsearch/category.php?category=shopping
More information about the cisco-voip
mailing list