[cisco-voip] Cisco Fax Server/ Resource Unavailable / MGCP H323

[Scott Voll]

check to make sure your Router is not set to Fax Relay.  I had a CCM blade
that came up as Fax Relay by default in the CCM --> gateway config.

Scott

On Mon, Mar 10, 2008 at 12:36 PM, Kalle Tetto <tettokalle at hotmail.com>
wrote:

> Hi,
>
> We have a Cisco Fax Server, Captaris 9.3 installed. Connecting via H323
> to a Cisco CCM Cluster 4.2(3). The CCM is connected via MGCP PRI to the
> PSTN.
>
> PSTN<->MGCP VGW E1/PRI <-> CCM 4.2(3) <-> Fax Server H323
>
> If I call in from PSTN I can see resource unavailable on the Q931 Debug
> of IOS. I could not test from inside currently, because we configured
> remotely with no one onsite.
>
> I receive this error after 3 rings. If I call out from Fax Server it
> seems to be the same, the called FAX or phone rings, but after 3 rings
> the Fax server says destination busy.
>
> I have checked for codec mismatches, but could not find any error. Also
> I have MTP, Transcoding and Conferencing configured. I will test
> tomorrow without Media Resources, only to be sure.
>
> Has anyone had this before?
>
> Has anyone this setup running, if so could you please pass me the
> running MGCP Config and the setup in the Fax Server.
>
> Many Thanks and all the best.
>
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