[cisco-voip] Cisco Click to Dial

Wed Mar 12 02:16:23 EDT 2008

This was done for Firefox by a Cisco CSE, though not supported by Cisco.
Check this out - 
1... Go to http://www.mozilla.com
2... Click "Add-Ons"
3... Click on "Register" and register
4... Click on "Log In"
5... Click "My Account"
6... Check the "Show sandbox?" checkbox and click Save
7... Click the "Sandbox" link near the search box.
8... Type Cisco UC Dialer in the search
9... Install, and add a review! 
It's very cool IMHO - every number on every web page has a click to call
icon. You can also get it without login/review here - 
http://www.laurenson.com/CiscoUCDialer/
though I'm sure he would like to hear your reviews.

For dialing from any application there's the free HotKeyWebDialer from
www.myvoipsource.org It does require IE and a relaxed security setting
in IE, as documented, but dials from any application.

Don

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Charles Boening
Sent: Tuesday, March 11, 2008 10:43 AM
To: Joseph A. Budz; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco Click to Dial

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It sounds like a BHO for IE.  You could do the same for Firefox with a
plug-in.  It shouldn't be terribly difficult for someone with the
background to do this.  Basically your BHO/plug-in scans the HTML and
links phone numbers to the web dialer application.  I guess you could
also link to the TSP somehow.  This may be easier with the BHO than a
Firefox plug-in but I'm not 100% on that.

If I have a custom in-house CRM application, I would probably need to
talk to my in-house programmers to get the click-to-dial feature.  This
may not be true if my CRM application is IE dependent.

> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
> bounces at puck.nether.net] On Behalf Of Joseph A. Budz
> Sent: Tuesday, March 11, 2008 5:29 AM
> To: Lelio Fulgenzi; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cisco Click to Dial
> 
> The reason I was hoping this was available is because the free
download of
> Skype has this capability. I installed Skype at home to be able to see
my
> nephew on a web cam. After the install I noticed all phone numbers,
whether
> in email or web pages, now show up with a clickable box around them.
Of
> course, when you click it, it dials via the Skype application and you
get
> charged a per minute rate, but, never the less, it works. The Skype
> application must be scanning the HTML looking for phone number
formats,
> i.e. 7, 10 or 11 numeric digits in a row then inserting the proper
HTML to
> make it clickable to dial via Skype. I noticed it recognizes all phone
> number formats too, i.e. (216) 555-1212 or 216-555-1212 or
216.555.1212.
> Someone out there must have the skills to write this using the Cisco
SDK.
> 
> 
> 
> Thank You,
> 
> 
> 
> Joe A. Budz
> 
> Network Operations Manager
> 
> Hahn Loeser + Parks LLP
> 
> Phone: (216) 274-2338
> 
> Fax: (216) 274-2507
> 
> E-mail: joe at hahnlaw.com <mailto:jbudz at hahnlaw.com>
> 
> 
> 
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
> Sent: Monday, March 10, 2008 6:25 PM
> To: Joseph A. Budz; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cisco Click to Dial
> 
> 
> 
> I'm not sure you're gonna find this. Somehow that text has to be
"marked
> up" or "parsed" and that is application independant. The easiest way
would
> be to deploy webdialer and then cut and paste into webdialer. You can
make
> things easier by added a "dial-me" link in your applications but I
don't
> think it would be that easy with email.
> 
> 
> 
> I know that Zimbra (something we are looking at) is supposed to be
able to
> parse text and mark them up with use of Zimlets, so you could possibly
> parse out a phone number and have it clickable.
> 
> 
> 
> But if you are looking at one plug in to catch all text in any
application,
> I just don't think it's possible, let alone available.
> 
> 
> 
> 
> 
>
------------------------------------------------------------------------
---
> -----
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
> 
> 	----- Original Message -----
> 
> 	From: Joseph A. Budz <mailto:JBudz at hahnlaw.com>
> 
> 	To: cisco-voip at puck.nether.net
> 
> 	Sent: Monday, March 10, 2008 4:49 PM
> 
> 	Subject: [cisco-voip] Cisco Click to Dial
> 
> 
> 
> 	Does anyone know of a plug-in that is written to support Click
to
> Dial any phone number found in any application? For example; a phone
number
> in the signature portion of an email or one listed on a web site.
> 
> 	I am aware of the TSP integration with Outlook contacts that is
not
> what I need.
> 
> 
> 
> 
> 
> 	Thank You,
> 
> 
> 
> 	Joe A. Budz
> 
> 	Network Operations Manager
> 
> 	Hahn Loeser + Parks LLP
> 
> 	Phone: (216) 274-2338
> 
> 	Fax: (216) 274-2507
> 
> 	E-mail: joe at hahnlaw.com <mailto:jbudz at hahnlaw.com>
> 
> 
> 
> 
> 
> 
> ________________________________
> 
> 
> 	_______________________________________________
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