[cisco-voip] IP Communicator - CTL update failed

ben benjamin.kappauf at googlemail.com
Wed Mar 12 04:01:42 EDT 2008


Ramiz Sardar schrieb:
> Friends,
> 
> I am using CME 4.1 on 2811 router and registering IP communicator 
> 2.1.1.0 <http://2.1.1.0> with it. there are two problems i m facing that 
> i think interconnect with each other.
>  First, when i run ip communicator softphone, phone successfully 
> register with cme but in status messages it show error messages you can 
> see below:
> 
> Error Verifying Config Info
> SEP00123F0ACD79.cnf.xml
> CTL update failed
> 
> Other issue is when i make call from one softphone to other, call 
> connected successfully but if i press Hold button, i don't hear moh i 
> stored in flash and configured with moh command. Please go through the 
> configuration find below:
> 
> telephony-service
>  max-ephones 20
>  max-dn 20
>  ip source-address 10.0.0.2 <http://10.0.0.2> port 2000
>  cnf-file location flash:
>  max-conferences 8 gain -6
>  moh music-on-hold.au
>  transfer-system full-consult
> !
> !
> ephone-dn  1
>  number 2001
> !
> !
> ephone-dn  2
>  number 2003
> !
> !
> ephone  1
>  device-security-mode none
>  mac-address 0012.3F0A.CD79
>  type CIPC
>  button  1:1
> !
> !
> !
> ephone  2
> 
>  device-security-mode none
>  mac-address 000A.E4C3.7199
>  type CIPC
>  button  1:2
> 
> Please help me regarding these issues.. Waiting for your positive response.
> 
> Best Regards
> 
> 
> ------------------------------------------------------------------------
> 
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does the moh file exist on youre flash?



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