[cisco-voip] Patches, Upgrades, Service Releases.......

[Ed Leatherman]

Just to throw my 2 cents in with Scott, some suggestions,

- sign up for the update notification tool that Wes mentioned
- Make sure you're also on the security alert mailing list from cisco also
just in case, If i can remember when I went to sign up for that I'll post
it.

>From my perspective, I have a maintenance window once a month to run
non-critical updates/patches. On the MCS server windows OS platforms I check
whats out there a few weeks in advance.. if there is an OS service release
I'll pencil it in for my window barring any major catastrophes with it. I
don't touch the actual UCCX / CER / CCM application service releases or
patches unless I have a specific reason to do so. If there is a security
patch out for OS or application that I feel we are exposed to, that gets
patched as soon as I can weasel some downtime for it.

We just upgraded to the appliance platform for CCM recently and I haven't
really formulated my own update strategy yet for that.. since the OS and
application updates are bundled. Still mulling that over but I may opt for
only as needed or dictated by security concerns.


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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