[cisco-voip] BARS Application Update Question

[Jonathan Charles]

If you install BARS through remote desktop you will blow up your
publisher... it is possible to get it back by uninstalling bars from
the console and rebooting, but we have had to rebuild publishers
because customers did this...

I am not sure about the technical reason for it (something about files
being updated and in use by RD....) but don't do it.


Jonathan

On Thu, Mar 13, 2008 at 12:47 PM, Micah Bennett <mbennett at als-xtn.com> wrote:
>
>  Thanks for the info.  I was planning to use either VNC or be in the
>  office and use our network KVM to access the servers.  Just so I know,
>  what is the issue with RMD.  I always like to know the worst case
>  scenario.
>
>  Also, what about turning off CSA?
>
>
>  Micah Bennett
>  Telecommunications Admin
>  Automated License Systems
>
>
>
>
> -----Original Message-----
>  From: Jonathan Charles [mailto:jonvoip at gmail.com]
>  Sent: Thursday, March 13, 2008 12:42 PM
>  To: Micah Bennett
>  Cc: cisco-voip at puck.nether.net
>  Subject: Re: [cisco-voip] BARS Application Update Question
>
>  You will need to reboot after installing BARS... also do NOT under any
>  circumstances install this through a remote desktop connection.
>
>
>  Jonathan
>
>  On Thu, Mar 13, 2008 at 12:29 PM, Micah Bennett <mbennett at als-xtn.com>
>  wrote:
>  >
>  >
>  >
>  > Hello Group
>  >
>  > In relation to one of my TAC cases I am upgrading from BARS 4.0.12 to
>  BARS
>  > 4.0.13 for my CCM cluster and CRS cluster.
>  >
>  >
>  >
>  > We are experiencing one of the bugs that is fixed in 4.0.13.
>  >
>  > I am doing this as prework for my CRS4.05SR2 Patch (from CRS4.05).  I
>  want
>  > to make sure that I have a totally clean backup before I do this patch
>  on my
>  > CRS servers.
>  >
>  > We are using our Call manager publisher as the BARS Client.  TAC told
>  me
>  > that I will need to uninstall the BARS application from all servers
>  (Call
>  > managers and IPCC servers) and reinstall the new version.
>  >
>  > They also told me that when I do this I will be given the option to
>  choose
>  > if the box will be a CLIENT or a TARGET.
>  >
>  > Anyway, I think I have everything I need, but I am trying to find out
>  for
>  > sure if a server reboot (or 2) is part of this work.  I just want to
>  know
>  > what to expect.
>  >
>  > I assume that there is a reboot after the uninstall of 4.0.12 and a
>  reboot
>  > after the install of 4.0.13.
>  >
>
> > Also, should I disable the Cisco Security Agent during the uninstall /
>  > reinstall of this application?
>  >
>
>
> > Thanks again.
>  >
>  > Micah Bennett
>  >
>  > Telecommunications Admin
>  >
>  > Automated License Systems
>  >
>  >
>  >
>  >
>  >
>  >
>  >
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