[cisco-voip] BARS Application Update Question
Ryan Ratliff
rratliff at cisco.com
Thu Mar 13 13:57:43 EDT 2008
Most patches and installers nowadays check to see if you are in an
RDP session and will not allow you to proceed.
-Ryan
On Mar 13, 2008, at 1:52 PM, Jonathan Charles wrote:
If you install BARS through remote desktop you will blow up your
publisher... it is possible to get it back by uninstalling bars from
the console and rebooting, but we have had to rebuild publishers
because customers did this...
I am not sure about the technical reason for it (something about files
being updated and in use by RD....) but don't do it.
Jonathan
On Thu, Mar 13, 2008 at 12:47 PM, Micah Bennett <mbennett at als-
xtn.com> wrote:
>
> Thanks for the info. I was planning to use either VNC or be in the
> office and use our network KVM to access the servers. Just so I
> know,
> what is the issue with RMD. I always like to know the worst case
> scenario.
>
> Also, what about turning off CSA?
>
>
> Micah Bennett
> Telecommunications Admin
> Automated License Systems
>
>
>
>
> -----Original Message-----
> From: Jonathan Charles [mailto:jonvoip at gmail.com]
> Sent: Thursday, March 13, 2008 12:42 PM
> To: Micah Bennett
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] BARS Application Update Question
>
> You will need to reboot after installing BARS... also do NOT under
> any
> circumstances install this through a remote desktop connection.
>
>
> Jonathan
>
> On Thu, Mar 13, 2008 at 12:29 PM, Micah Bennett <mbennett at als-
> xtn.com>
> wrote:
>>
>>
>>
>> Hello Group
>>
>> In relation to one of my TAC cases I am upgrading from BARS 4.0.12 to
> BARS
>> 4.0.13 for my CCM cluster and CRS cluster.
>>
>>
>>
>> We are experiencing one of the bugs that is fixed in 4.0.13.
>>
>> I am doing this as prework for my CRS4.05SR2 Patch (from CRS4.05). I
> want
>> to make sure that I have a totally clean backup before I do this
>> patch
> on my
>> CRS servers.
>>
>> We are using our Call manager publisher as the BARS Client. TAC told
> me
>> that I will need to uninstall the BARS application from all servers
> (Call
>> managers and IPCC servers) and reinstall the new version.
>>
>> They also told me that when I do this I will be given the option to
> choose
>> if the box will be a CLIENT or a TARGET.
>>
>> Anyway, I think I have everything I need, but I am trying to find out
> for
>> sure if a server reboot (or 2) is part of this work. I just want to
> know
>> what to expect.
>>
>> I assume that there is a reboot after the uninstall of 4.0.12 and a
> reboot
>> after the install of 4.0.13.
>>
>
>> Also, should I disable the Cisco Security Agent during the
>> uninstall /
>> reinstall of this application?
>>
>
>
>> Thanks again.
>>
>> Micah Bennett
>>
>> Telecommunications Admin
>>
>> Automated License Systems
>>
>>
>>
>>
>>
>>
>>
>>
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