[cisco-voip] BARS Application Update Question

[Jonathan Charles]

Yes, but most just say, 'do not install using RDP' in a box with lots
of other little warnings, and you just hit next past it in a flash and
boom goes your CallManager....



Jonathan

On Thu, Mar 13, 2008 at 12:57 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
> Most patches and installers nowadays check to see if you are in an
>  RDP session and will not allow you to proceed.
>
>  -Ryan
>
>
>
>  On Mar 13, 2008, at 1:52 PM, Jonathan Charles wrote:
>
>  If you install BARS through remote desktop you will blow up your
>  publisher... it is possible to get it back by uninstalling bars from
>  the console and rebooting, but we have had to rebuild publishers
>  because customers did this...
>
>  I am not sure about the technical reason for it (something about files
>  being updated and in use by RD....) but don't do it.
>
>
>  Jonathan
>
>  On Thu, Mar 13, 2008 at 12:47 PM, Micah Bennett <mbennett at als-
>  xtn.com> wrote:
>  >
>  >  Thanks for the info.  I was planning to use either VNC or be in the
>  >  office and use our network KVM to access the servers.  Just so I
>  > know,
>  >  what is the issue with RMD.  I always like to know the worst case
>  >  scenario.
>  >
>  >  Also, what about turning off CSA?
>  >
>  >
>  >  Micah Bennett
>  >  Telecommunications Admin
>  >  Automated License Systems
>  >
>  >
>  >
>  >
>  > -----Original Message-----
>  >  From: Jonathan Charles [mailto:jonvoip at gmail.com]
>  >  Sent: Thursday, March 13, 2008 12:42 PM
>  >  To: Micah Bennett
>  >  Cc: cisco-voip at puck.nether.net
>  >  Subject: Re: [cisco-voip] BARS Application Update Question
>  >
>  >  You will need to reboot after installing BARS... also do NOT under
>  > any
>  >  circumstances install this through a remote desktop connection.
>  >
>  >
>  >  Jonathan
>  >
>  >  On Thu, Mar 13, 2008 at 12:29 PM, Micah Bennett <mbennett at als-
>  > xtn.com>
>  >  wrote:
>  >>
>  >>
>  >>
>  >> Hello Group
>  >>
>  >> In relation to one of my TAC cases I am upgrading from BARS 4.0.12 to
>  >  BARS
>  >> 4.0.13 for my CCM cluster and CRS cluster.
>  >>
>  >>
>  >>
>  >> We are experiencing one of the bugs that is fixed in 4.0.13.
>  >>
>  >> I am doing this as prework for my CRS4.05SR2 Patch (from CRS4.05).  I
>  >  want
>  >> to make sure that I have a totally clean backup before I do this
>  >> patch
>  >  on my
>  >> CRS servers.
>  >>
>  >> We are using our Call manager publisher as the BARS Client.  TAC told
>  >  me
>  >> that I will need to uninstall the BARS application from all servers
>  >  (Call
>  >> managers and IPCC servers) and reinstall the new version.
>  >>
>  >> They also told me that when I do this I will be given the option to
>  >  choose
>  >> if the box will be a CLIENT or a TARGET.
>  >>
>  >> Anyway, I think I have everything I need, but I am trying to find out
>  >  for
>  >> sure if a server reboot (or 2) is part of this work.  I just want to
>  >  know
>  >> what to expect.
>  >>
>  >> I assume that there is a reboot after the uninstall of 4.0.12 and a
>  >  reboot
>  >> after the install of 4.0.13.
>  >>
>  >
>  >> Also, should I disable the Cisco Security Agent during the
>  >> uninstall /
>  >> reinstall of this application?
>  >>
>  >
>  >
>  >> Thanks again.
>  >>
>  >> Micah Bennett
>  >>
>  >> Telecommunications Admin
>  >>
>  >> Automated License Systems
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
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