[cisco-voip] incoming calls going to a CTI Route Extension

[Jonathan Charles]

It sounds like x3300 is a CTI RP he created with CFA to Vmail...

He probably already has an application on CRS, he just needs to delete
that CTI RP and create a translation from x3300 to his CTI RP for the
trigger...



Jonathan



On Thu, Mar 13, 2008 at 2:25 PM, Dustin S. Fowler
<dustin.s.fowler at gmail.com> wrote:
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> Mike,
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> Is 3300 a JTAPI trigger built in the CRS application?, if so that should be
> it. Make sure under that DN that the forward all voicemail button is not
> checked.
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> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
>  Sent: Wednesday, March 12, 2008 11:17 AM
>  To: Michael Muscat
>  Cc: cisco-voip at puck.nether.net
>  Subject: Re: [cisco-voip] incoming calls going to a CTI Route Extension
>
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> if you want all incoming calls going somewhere I would just put in a
> Translation pattern of XXXX and point it where you want it to go.  give the
> VGW that CSS for your Translation pattern and You would be set.
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> Scott
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> On Wed, Mar 12, 2008 at 5:29 AM, Michael Muscat <michaelm at umcu.org> wrote:
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> Hi,
>
> CM4.1.3sr5d - CRS 4.0.4
>
> I have a CRS script set for an auto attendant as a CTI DN of 3300.
> Currently my incoming calls are getting put into Unity for the greeting, but
> I want them to go to the CRS script on ext. 3300.  I do not know how to
> change CM to point all incoming calls to the CTI extension of 3300...any
> ideas would be appreciated.  I looked through all my gateways, and I don't
> see anything telling the incoming calls to go to Unity, so I would not know
> where to change it.
>
> Thanks in advance,
>
>
>  Mike
>
>
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