[cisco-voip] Attendant Console Problem

Cliff Jeffcoat cjeffcoat at aaacooper.com
Fri Mar 14 09:09:43 EDT 2008


Tammie,

 

In the bottom right hand corner where is says "Call Control Up" there is
a box to the left that looks like little windows, click it and it will
disable the window from becoming active when a call comes in.

 

Cliff

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tammie
Robertson
Sent: Friday, March 14, 2008 7:41 AM
Cc: Cisco Voip List
Subject: [cisco-voip] Attendant Console Problem

 

Cisco Unified CM 6.1

We are having an issue with our attendant console.  Not every time, but
nearly, when a call comes in the application will minimize to the task
bar and then maximize on its own.  This greatly annoys the operator and
she wants it fixed. She does have dual monitors and we have tried the
application on both monitors and they both do it. We have switched out
the video card and upgraded drivers, no luck.  Any ideas?  This also
happened when we were on 5.1 on and off.

 

Thanks

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