[cisco-voip] Call Recording on a VG224 - Analog Phone to AnalogPhone

[Andrew Short]

I know of no way to make this automatic with the vg224 when the call rtp
never leaves the chassis.

 

Only three things I can think of here:

 

1.       Ask the user to conference in an ip phone so it can be
recorded.

2.       Unity live record might be used.

3.       See if your recording vendor can supply a hybrid solution that
will also accommodate analog voice. 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Buchanan
Sent: Saturday, March 15, 2008 1:12 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Recording on a VG224 - Analog Phone to
AnalogPhone

 

Hello,

 

I have a VG224 with several analog phones configured for SCCP. I am
using a VoIP recording solution where the packets are dumped into an
RSPAN session and ultimately have a SPAN session going to a sniffer port
on the recording server. This works great for most calls, but it would
seem that when one analog phone calls another analog phone, this RTP
stream never hits the switch, and thus is never dumped into the RSPAN
session. Has anyone had success using a VoIP recording solution with a
VG224 in this situation?

 

Thanks,

 

James Buchanan

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