[cisco-voip] 7914 continued

[Curt Shaffer]

So I called TAC about the attendant console not functioning properly and I
was told that you are not able to dial a person directly by picking up the
headset and pressing their respective console button. I find this hard to
believe because even old school traditional consoles like it were able to do
this. Can anyone out there verify if when you are running a 7960 with the
7914 Side car, when you pick up the handset and press a console button that
is associated with a users extension, can it in fact dial their extension? 

 

I have the lines set to monitor mode. The documentation states that you can
hit transfer then hit the button and successfully transfer a call this way,
which is why I find it hard to believe you can't just use it to dial them
directly.

 

Please let me know if I am understanding the proper functioning of this
device. 

 

Thanks

 

Curt

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20080316/b7fe10af/attachment.html