[cisco-voip] using Annunciator and/or MOH for high volume announcements
Ryan Ratliff
rratliff at cisco.com
Mon Mar 17 12:35:33 EDT 2008
I'm sure there are a number of apps out there that can send requests
to phones to hit a web page (to display something on the LCD) and
then tell the phone to go offhook and listen to a multicast RTP
stream. This is probably the mechanism products like Informacast
from Berbee and others do their broadcast paging, or at the least is
one way to do something like this.
As for the scalability parts any time a call is on hold in CM you
have to have something that is putting the call on hold. I'm not
sure if it's possible for a CTI RP to put a device on hold without
using a CTI port but if the CTI port is required you then have a
limit to the number of phones that can listen to the message based on
the number of CTI ports your app can register.
-Ryan
On Mar 17, 2008, at 12:15 PM, Lelio Fulgenzi wrote:
Can you elaborate on this a bit?
We are hoping to use something like IPCelerate/Cistera to send a
broadcast page out, but wanted a number for people to call for
updates, etc. People will be very worried if there is no number to call.
Lelio
------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Java-Clavis-Domus Theorem: The ability to keep your hands on the home
keys is inversely
related to the amount of caffeine ingested in the last 30 minutes.
----- Original Message -----
From: Ryan Ratliff
To: Lelio Fulgenzi
Cc: Cisco Voyp List
Sent: Monday, March 17, 2008 12:05 PM
Subject: Re: [cisco-voip] using Annunciator and/or MOH for high
volume announcements
You'll run into the same scalability issue with both Annunciator or
CTI ports as you would Unity ports I'm afraid. For high volume (in
the 1k to 10k+ range) I think a broadcast page instrucing the phone
to listen to a multicast stream is the way to go and even that has
the limitation of users starting to listen mid-message.
-Ryan
On Mar 17, 2008, at 11:47 AM, Lelio Fulgenzi wrote:
I'm wondering if there is a way to use the annunciator or MOH as a
high volume announcement source. We are looking at emergency
communcations on campus and would like a call in number that people
can call that will give them information. Even if it is something
that needs technical staff to implement. I know I can use
callhandlers, but that would easily take up our 96 ports once the
message went out. I was hoping something like a blocked route pattern
playing an announciator or calling a CTI route point that immediately
put someone on hold.
I know people have talked about it in the past, just wondering if
there has been any updates or new discoveries.
Lelio
------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Java-Clavis-Domus Theorem: The ability to keep your hands on the home
keys is inversely
related to the amount of caffeine ingested in the last 30 minutes.
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