[cisco-voip] TAPS Cisco Call Manager 6.1
Christopher M. Bomba
cbomba at s4nets.com
Tue Mar 18 05:32:10 EDT 2008
Look at the compatibility matrix for CRS not CCM. Go to Support > Voice
Communications > UCCX > Compatibility Information > Cisco Customer Response
Solutions (CRS) Software and Hardware Compatibility Guide (February 18,
2008) (PDF - 8 MB)
There is also CRS 6 but that is only for CCM 4.3
Here are the supported version:
CRS 5.0(1) SR2
5.1(1b) - JTAPI 3.1(1.4) File name 5.1.1.3000-5
5.1(2) - JTAPI 3.1(2.5) File name 5.1.2.1000-11
5.1(3) - JTAPI 3.1(3.7) File name 5.1.3.1000-12
6.0(1) -JTAPI 6.0(1.1000)-5
6.0(1) - JTAPI 6.0(1.1000)-5 File name 6.0.1.2000-3
CRS 5.0(2)
5.1(1b) - JTAPI 3.1(1.4) File name 5.1.1.3000-5
5.1(2) - JTAPI 3.1(2.5) File name 5.1.2.1000-11
5.1(3) - JTAPI 3.1(3.7) File name 5.1.3.1000-12
6.0(1) -JTAPI 6.0(1.1000)-5
6.1(1) JTAPI 6.1(1.1000)-1
6.0(1) - JTAPI 6.0(1.1000)-5 File name 6.0.1.2000-3
Chris
-----Original Message-----
From: Jonathan Charles [mailto:jonvoip at gmail.com]
Sent: Tuesday, March 18, 2008 12:28 AM
To: Christopher M. Bomba
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] TAPS Cisco Call Manager 6.1
OK, since you stirred this up, you need to proffer evidence and stuff...
A Link, please?
Jonathan
On Mon, Mar 17, 2008 at 8:29 PM, Christopher M. Bomba <cbomba at s4nets.com>
wrote:
> What version of IPCC Express are you using? Only 5.0(2) will work
> with 6.1 and you can't download it from Cisco. I have an IPCC
> Express implementation and it is 5.0(1)sr2 and that doesn't work with
> 6.1. I had to go through the PUT tool and order the upgrade for 5.0(2).
>
> Chris
>
>
> Date: Mon, 17 Mar 2008 13:08:29 -0500
> From: "Jonathan Charles" <jonvoip at gmail.com>
>
> Subject: Re: [cisco-voip] TAPS Cisco Call Manager 6.1
> To: "Akaal singh" <akaalvoip at googlemail.com>
> Cc: cisco-voip at puck.nether.net
> Message-ID:
> <5d093f9a0803171108t25adf4b4oa690d54c5157f2a0 at mail.gmail.com>
> Content-Type: text/plain; charset=ISO-8859-1
>
>
> Did you create a trigger, is the CTI RP (as well as the CTI Ports)
> registered with CCM?
>
> Does the phone have a CSS to call the partition that that trigger is in?
>
> Are you using G729?
>
>
>
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> cisco-voip at puck.nether.net
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