[cisco-voip] TAPS Cisco Call Manager 6.1

Akaal singh akaalvoip at googlemail.com
Tue Mar 18 09:03:37 EDT 2008


I am using IPCC 5.0(2), CTI Ports are created via BAT, I have restarted the
Services, the RP, CTI Point. CTI ports are in the TAPS Partition.  How do I
check the telephony subsystem in IPCC (new to IPCC) ?
Thank you

On Tue, Mar 18, 2008 at 9:32 AM, Christopher M. Bomba <cbomba at s4nets.com>
wrote:

> Look at the compatibility matrix for CRS not CCM.  Go to Support > Voice
> Communications > UCCX > Compatibility Information > Cisco Customer
> Response
> Solutions (CRS) Software and Hardware Compatibility Guide (February 18,
> 2008) (PDF - 8 MB)
>
> There is also CRS 6 but that is only for CCM 4.3
>
> Here are the supported version:
>
> CRS 5.0(1) SR2
> 5.1(1b) - JTAPI 3.1(1.4)                File name 5.1.1.3000-5
> 5.1(2) - JTAPI 3.1(2.5)         File name 5.1.2.1000-11
> 5.1(3) - JTAPI 3.1(3.7)         File name 5.1.3.1000-12
> 6.0(1) -JTAPI 6.0(1.1000)-5
> 6.0(1) - JTAPI 6.0(1.1000)-5    File name 6.0.1.2000-3
>
>
>
> CRS 5.0(2)
> 5.1(1b) - JTAPI 3.1(1.4)                File name 5.1.1.3000-5
> 5.1(2) - JTAPI 3.1(2.5)         File name 5.1.2.1000-11
> 5.1(3) - JTAPI 3.1(3.7)         File name 5.1.3.1000-12
> 6.0(1) -JTAPI 6.0(1.1000)-5
> 6.1(1) JTAPI 6.1(1.1000)-1
> 6.0(1) - JTAPI 6.0(1.1000)-5    File name 6.0.1.2000-3
>
>
>
> Chris
>
> -----Original Message-----
> From: Jonathan Charles [mailto:jonvoip at gmail.com]
> Sent: Tuesday, March 18, 2008 12:28 AM
> To: Christopher M. Bomba
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] TAPS Cisco Call Manager 6.1
>
> OK, since you stirred this up, you need to proffer evidence and stuff...
>
> A Link, please?
>
>
> Jonathan
>
> On Mon, Mar 17, 2008 at 8:29 PM, Christopher M. Bomba <cbomba at s4nets.com>
> wrote:
> > What version of IPCC Express are you using?  Only 5.0(2) will work
> > with 6.1  and you can't download it from Cisco.  I have an IPCC
> > Express implementation  and it is 5.0(1)sr2 and that doesn't work with
> > 6.1.  I had to go through the  PUT tool and order the upgrade for 5.0
> (2).
> >
> >  Chris
> >
> >
> >  Date: Mon, 17 Mar 2008 13:08:29 -0500
> >  From: "Jonathan Charles" <jonvoip at gmail.com>
> >
> > Subject: Re: [cisco-voip] TAPS Cisco Call Manager 6.1
> >  To: "Akaal singh" <akaalvoip at googlemail.com>
> >  Cc: cisco-voip at puck.nether.net
> >  Message-ID:
> >         <5d093f9a0803171108t25adf4b4oa690d54c5157f2a0 at mail.gmail.com>
> >  Content-Type: text/plain; charset=ISO-8859-1
> >
> >
> >  Did you create a trigger, is the CTI RP (as well as the CTI Ports)
> > registered with CCM?
> >
> >  Does the phone have a CSS to call the partition that that trigger is
> in?
> >
> >  Are you using G729?
> >
> >
> >
> > _______________________________________________
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> >  cisco-voip at puck.nether.net
> >  https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
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