[cisco-voip] 6.1.1 Upgrade - Can not get the phones to register
Ryan Ratliff
rratliff at cisco.com
Tue Mar 18 11:44:15 EDT 2008
You are probably missing the feature license. Check the application
event log in RTMT to be sure.
This is the one you generate from the PAK of your upgrade kit. It's
a new license with 6.x and has been discussed quite a bit on this
list in the past.
-Ryan
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
bounces at puck.nether.net] On Behalf Of STEVEN CASPER
Sent: Tuesday, March 18, 2008 11:34 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 6.1.1 Upgrade - Can not get the phones to register
Upgrading our Lab Call Manager from 4.1.3sr5d to 6.1.1 This is a two
node system with a Pub and the Sub. All phones are registered to the
Sub. Upgraded the PUB to 6.1.1-2000-3 - all went well and installed
Licence files to support 2 nodes and 100 DLUs
Prior to upgrading the Sub we tried to switch phones over to the
upgraded PUB by disabling the CCM service and then also by powering
it down but the LAN attached phones will not register. A MGCP
attached router indicates that the Pub server is down and all phones
are in SRST.
On the Pub the Call Manager service keeps shutting down.
Interestingly some of the phones upgraded but still will not register.
Any advice?
Thanks!
Steve
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