[cisco-voip] 6.1.1 Upgrade - Can not get the phones to register

Ryan Ratliff rratliff at cisco.com
Tue Mar 18 11:44:15 EDT 2008


You are probably missing the feature license.  Check the application  
event log in RTMT to be sure.

This is the one you generate from the PAK of your upgrade kit.  It's  
a new license with 6.x and has been discussed quite a bit on this  
list in the past.

-Ryan

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of STEVEN CASPER
Sent: Tuesday, March 18, 2008 11:34 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 6.1.1 Upgrade - Can not get the phones to register


  Upgrading our Lab Call Manager from 4.1.3sr5d to 6.1.1 This is a two
node system with a Pub and the Sub. All phones are registered to the  
Sub. Upgraded the PUB to 6.1.1-2000-3 - all went well and installed  
Licence files to support 2 nodes and 100 DLUs

  Prior to upgrading the Sub we tried to switch phones over to the  
upgraded PUB by disabling the CCM service and then also by powering  
it down but the LAN attached phones will not register.  A MGCP  
attached router indicates that the Pub server is down and all phones  
are in SRST.

On the Pub the Call Manager service keeps shutting down.  
Interestingly some of the phones upgraded but still will not register.

  Any advice?

Thanks!
Steve


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