[cisco-voip] Temp Fail message on phones

CarlosOrtiz at bayviewfinancial.com CarlosOrtiz at bayviewfinancial.com
Tue Mar 18 14:31:11 EDT 2008


I don't believe so.    I think this was a straight call out of a local 
H.323  at the location.  I am asking the user to verify.   Other users 
that have had the issue have been WAN calls entering HQ and terminated to 
an IPCC agent at the remote site.  I am trying to correlate the incidents 
and come up with something they have in common. 





Ryan Ratliff <rratliff at cisco.com> 
03/18/2008 01:49 PM

To
CarlosOrtiz at bayviewfinancial.com
cc
Moataz Mamdouh <moataz_mmdh at yahoo.com>, cisco-voip at puck.nether.net
Subject
Re: [cisco-voip] Temp Fail message on phones






Specifically Temp Fail means a device your phone was talking to 
unregistered.  In the case of an H.323 gateway was there any MTP invoked 
for the call?

-Ryan

On Mar 18, 2008, at 1:17 PM, CarlosOrtiz at bayviewfinancial.com wrote:


I have gotten about 4 different answers for this issue.  Can any of the 
Cisco guys chime in.  Please see my email below..... 


Moataz Mamdouh <moataz_mmdh at yahoo.com> 
03/18/2008 12:34 PM 


To
CarlosOrtiz at bayviewfinancial.com 
cc

Subject
Re: [cisco-voip] Temp Fail message on phones








it's cluster problem


CarlosOrtiz at bayviewfinancial.com wrote: 

Started seeing this error message last week at a remote location connected 
via MPLS on several phones intermittently.    People are actually on a 
phone call and get disconnected when the message appears.  After searching 
the archives it looks like there are multiple possibilites for the cause 
of this message: Packet loss, DSP issues, Codec mismatch, MGCP gateways 
unregistering, etc. 

Anyone have a clue what the likely cause would be when you have an H.323 
gateway and calls are already connected but get dropped in the middle? 

Carlos_______________________________________________
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