[cisco-voip] Call and desktop recording

[Avner Izhar]

Hi Muneeb,
 
Thanks for replying,
 
Have you used screen recording/capturing as well? 
 
Any issues you experienced with it?
 
Do you recommend it overall?
 
------------------------------------------- 
thanks, 
Avner Izhar 
CCIE#15999 (Voice), CCVP, CCSI# 31623 
Technical Training Manager 
CCBOOTCAMP - A Cisco Sponsored Organization (SO) 
Email: aizhar at ccbootcamp.com 
Toll Free: 877-654-2243 
Direct: +1-702-968-5100 = Outside the USA 
FAX: +1-702-446-8012 
YES! We take Cisco Learning Credits! 
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   _____  

From: Muneeb khan [mailto:mmuneebkhan at gmail.com] 
Sent: Wednesday, March 19, 2008 02:23
To: Avner Izhar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call and desktop recording


Dear Avner,
 
yes i do have experience of working on NICE products with or without CM6 (with other IP PABX like Alcatel, Avaya, Nortel etc). 
 
you can freely ask anything and it will be my pleasure to have discussion on that.
 
regards
Muneeb Khan


On Wed, Mar 19, 2008 at 11:26 AM, Avner Izhar <HYPERLINK "mailto:aizhar at ccbootcamp.com"aizhar at ccbootcamp.com> wrote:



Would appreciate if you could share your experience on any of the products that can perform call and desktop recording in a CM6 environment.

With and without UCCX. Regular and thin clients.

If you have used Nice, Verint, Witness, Telrex or others, please share your experience.

-------------------------------------------
thanks,
Avner Izhar
CCIE#15999 (Voice), CCVP, CCSI# 31623
Technical Training Manager
CCBOOTCAMP - A Cisco Sponsored Organization (SO)
Email: HYPERLINK "mailto:aizhar at ccbootcamp.com"aizhar at ccbootcamp.com
Toll Free: 877-654-2243
Direct: +1-702-968-5100 = Outside the USA
FAX: +1-702-446-8012
YES! We take Cisco Learning Credits!
Training And Remote Racks: HYPERLINK "http://www.ccbootcamp.com/" \nhttp://www.ccbootcamp.com



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