[cisco-voip] Call and desktop recording

[Muneeb khan]

Dear Avner,

yes, i do have the experience of capturing agent sceen as well as voice at
the same time.

no issues yet faced.

regards



On Wed, Mar 19, 2008 at 8:44 PM, Avner Izhar <aizhar at ccbootcamp.com> wrote:

>  Hi Muneeb,
>
> Thanks for replying,
>
> Have you used screen recording/capturing as well?
>
> Any issues you experienced with it?
>
> Do you recommend it overall?
>
>
> -------------------------------------------
> thanks,
> Avner Izhar
> CCIE#15999 (Voice), CCVP, CCSI# 31623
> Technical Training Manager
> CCBOOTCAMP - A Cisco Sponsored Organization (SO)
> Email: aizhar at ccbootcamp.com
> Toll Free: 877-654-2243
> Direct: +1-702-968-5100 = Outside the USA
> FAX: +1-702-446-8012
> YES! We take Cisco Learning Credits!
> Training And Remote Racks: http://www.ccbootcamp.com
>
>
>
>  ------------------------------
> *From:* Muneeb khan [mailto:mmuneebkhan at gmail.com]
> *Sent:* Wednesday, March 19, 2008 02:23
> *To:* Avner Izhar
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Call and desktop recording
>
>   Dear Avner,
>
> yes i do have experience of working on NICE products with or without CM6
> (with other IP PABX like Alcatel, Avaya, Nortel etc).
>
> you can freely ask anything and it will be my pleasure to have discussion
> on that.
>
> regards
> Muneeb Khan
>
> On Wed, Mar 19, 2008 at 11:26 AM, Avner Izhar <aizhar at ccbootcamp.com>
> wrote:
>
> >
> > Would appreciate if you could share your experience on any of the
> > products that can perform call and desktop recording in a CM6 environment.
> >
> > With and without UCCX. Regular and thin clients.
> >
> > If you have used Nice, Verint, Witness, Telrex or others, please share
> > your experience.
> >
> > -------------------------------------------
> > thanks,
> > Avner Izhar
> > CCIE#15999 (Voice), CCVP, CCSI# 31623
> > Technical Training Manager
> > CCBOOTCAMP - A Cisco Sponsored Organization (SO)
> > Email: aizhar at ccbootcamp.com
> > Toll Free: 877-654-2243
> > Direct: +1-702-968-5100 = Outside the USA
> > FAX: +1-702-446-8012
> > YES! We take Cisco Learning Credits!
> > Training And Remote Racks: http://www.ccbootcamp.com
> >
> >
> >
> > No virus found in this outgoing message.
> > Checked by AVG.
> > Version: 7.5.519 / Virus Database: 269.21.7/1333 - Release Date:
> > 3/18/2008 08:10
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>
> No virus found in this incoming message.
> Checked by AVG.
> Version: 7.5.519 / Virus Database: 269.21.7/1335 - Release Date: 3/19/2008
> 09:54
>
>  No virus found in this outgoing message.
> Checked by AVG.
> Version: 7.5.519 / Virus Database: 269.21.7/1335 - Release Date: 3/19/2008
> 09:54
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20080320/9c72906d/attachment.html