[cisco-voip] Error Message on Phone (firmware?)

[Miller, Steve]

I am getting this message every day from a particular phone.  We are
running CM 4.1.(6) and the recent service release included a firmware
update from 8.2.1 to 8.3.3.  I think it has something to do with the
firmware, but we have only gotten 2 or 3 of these messages firmwide and
that includes at least 1000 phones.  Should I try a "factory reset" on
the phone to push the software or leave it alone?
 
Critical::cmdc1.dsmo.com:Cisco CallManager:None 

EventID: 0xE0000003 (3) - Error: StationEventAlert - Station alert.

TCP ProcessID: 1.100.132.4068

Device Text: 9: Name=SEP00175A69D1A6 Load= SCCP41.8-2-1S TFTP Error

Param1: 0

Param2: 0

App ID: Cisco CallManager

Cluster ID: StandAloneCluster

Node ID: IP ADDRESS APPEARS HERE

Explanation: Station device sent an alert to Cisco CallManager.

Recommended Action: Ensure that the configuration for identified device
is proper.. 

Time Received Wednesday, March 19, 2008 1:22:41 PM 

Policy DS_WINOSSPI-OS_FwdApplicationError(1.6)

 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 

 

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