[cisco-voip] Error Message on Phone (firmware?)

[dschulz]

Hi Steve - My first recommendation on this would be to do a factory-default.
If this is not "the fix".... and if it is a new phone, you may to request a
DOA replacement.  HTH.
 
Dave 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Miller, Steve
Sent: Wednesday, March 19, 2008 2:57 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Error Message on Phone (firmware?)


I am getting this message every day from a particular phone.  We are running
CM 4.1.(6) and the recent service release included a firmware update from
8.2.1 to 8.3.3.  I think it has something to do with the firmware, but we
have only gotten 2 or 3 of these messages firmwide and that includes at
least 1000 phones.  Should I try a "factory reset" on the phone to push the
software or leave it alone?
 
Critical::cmdc1.dsmo.com:Cisco CallManager:None 

EventID: 0xE0000003 (3) - Error: StationEventAlert - Station alert.

TCP ProcessID: 1.100.132.4068

Device Text: 9: Name=SEP00175A69D1A6 Load= SCCP41.8-2-1S TFTP Error

Param1: 0

Param2: 0

App ID: Cisco CallManager

Cluster ID: StandAloneCluster

Node ID: IP ADDRESS APPEARS HERE

Explanation: Station device sent an alert to Cisco CallManager.

Recommended Action: Ensure that the configuration for identified device is
proper.. 

Time Received Wednesday, March 19, 2008 1:22:41 PM 

Policy DS_WINOSSPI-OS_FwdApplicationError(1.6)

 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 

 


--------------------------------------------------------

This e-mail message and any attached files are confidential

and are intended solely for the use of the addressee(s) 

named above. This communication may contain material 

protected by attorney-client, work product, or other 

privileges. If you are not the intended recipient or person 

responsible for delivering this confidential communication 

to the intended recipient, you have received this 

communication in error, and any review, use, dissemination, 

forwarding, printing, copying, or other distribution of 

this e-mail message and any attached files is strictly 

prohibited. Dickstein Shapiro reserves the right to monitor 

any communication that is created, received, or sent on its 

network.  If you have received this confidential 

communication in error, please notify the sender 

immediately by reply e-mail message and permanently delete 

the original message. 



To reply to our email administrator directly, send an email 

to postmaster at dicksteinshapiro.com



Dickstein Shapiro LLP

http://www.DicksteinShapiro.com



============================================================================
==

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20080319/f3505abf/attachment.html