[cisco-voip] CCM 5.1.2-3000 CSCsi92454 diferent behaviour

[Mladen Milanovic]

Thanks on your answer. 

 

To answer on your question, IPT users when they retrieve a call from the
hold complains that volume get quite. This is a complain that I am
getting very often. Do you have any idea or your advise is to open the
case ?

 

Mladen

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Thursday, March 20, 2008 10:32 PM
To: Mladen Milanovic; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CCM 5.1.2-3000 CSCsi92454 diferent behaviour

 

That particular bug is specific to the software CFB and shouldn't impact
MOH.  Which users are hearing the volume get quite upon retreiving a
call on hold?  In fact when you hold and resume a call your phone sets
up an entirely new RTP stream to the destination device so even if the
person on hold heard quiet MOH this wouldn't have anything at all to do
with the audio stream from your phone after you resume the call. 

 

CSCsi92454 was fixed in 5.1.2.1101-4 and should be very obvious as the
audio gets quieter each time a participant joins a conference.  I
believe 5.1.2b is 5.1.2.3000-4 so you should have the fix for this
issue.  Please open a TAC SR if you think you are hitting it in a
version past where it should be fixed.  

If in doubt you can download 5.1.2.3114-1 from
http://www.cisco.com/cgi-bin/tablebuild.pl/CUCM-ES5X.

-Ryan 

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mladen
Milanovic
Sent: Thursday, March 20, 2008 6:59 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CCM 5.1.2-3000 CSCsi92454 diferent behaviour

Guys,

I think that customer are hitting the CSCsi92454. Couple of times I got
some reports that volume level during Adhoc conference become quieter.
Anyway, I am also getting lots complains from the customer that volume
level become quieter when user retrieve call from hold. 

 

Bug tool are showing that CSCsi92454 bug is related to media_str_app,
which means that MoH also can be affected. What do you think - is my
conclusion correct ?

 

Wes, any thoughts ?

 

Thanks as always.

 

Mladen

 

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