[cisco-voip] CCM6 Login Failed

Alan Su cj.alan at gmail.com
Fri Mar 21 14:01:09 EDT 2008


Hi Wes,

You are correct, the reason is change of IP. I reset the IP of server and
now it's working. Appreciate for your help~

Regards,
Alan

On Sat, Mar 22, 2008 at 12:42 AM, Wes Sisk <wsisk at cisco.com> wrote:

> usually that means informix database is inaccessible.  that can be for
> many reasons including name resolution, change of IP's, or database
> offline/corruption/ddrblock.  try 'utils service list' from CLI and 'run sql
> select count(*) from device'.
>
> /Wes
>
> Alan Su wrote:
>
>   Dear All,
>
> I have CCM6 installed in vmware, here is a weired thing that I can't
> figure out..
> I can login to CCM operating system on the web, but I can't login to the
> CCM administration page and CCM serviceability page. It doesn't show invalid
> username or password, it just keep on the same page.. I tried to reset
> password but didn't work. Does anyone have the same problem or any
> suggestion to resolve it? Thanks a lot in advance ~
>
> Regards,
> Alan
>
> ------------------------------
>
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