[cisco-voip] Faxing Issues... revisited

[Paul]

Have you looked at any debug CCAPI output regarding
this matter? If so, are you seeing any timing issues?
I once had a credit card processor that would wait 9s
before sending data.

Paul

--- Kevin Dunn <cheesevoice at gmail.com> wrote:

> Okay, I want to preface this with "my users are
> fluent at 'vague' and fond
> of BSoD (Blanket Statements of Disaster)"
> 
> Their gateway is MGCP, and their fax machine has 2
> lines going into it.
> 
> without boring you with details of configurations
> the issue is so WEIRD I am
> just going to put it out there....
> 
> When a client faxes us (incoming) manually the
> system works just fine, when
> the client faxes us (incoming) with an automated
> system (auto-dialer, right
> fax etc) the faxes do not connect.  When I test the
> fax after hours it works
> great (manually).  I don't have a way to test from
> an automated system.
> 
> Anyone ever hear of anything like this?
> 
> Kevin
> 
> PS:  I THINK the issue MIGHT be the primary incoming
> fax line (FXS 0) is set
> to busy trigger at one call.  The clients auto
> senders are used to some sort
> of cue and not a busy signal so they are reporting
> "error" when in fact they
> are getting "busy".
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> 



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