[cisco-voip] Faxing Issues... revisited

[Kevin Dunn]

I have not done any debug, I should mention as well the Fax line was analog
at the old facility and is now a DID on the PRI at the new facility, a
num-exp command points the DID to the FXS port.  not sure that makes any
difference or not.  Also the Gateway is H323 and not MGCP... not sure that
makes a difference either.

I will try a ccapio inout debug and isdn q931 to see what I get.

Thanks

Kevin


On 3/27/08, Paul <asobihoudai at yahoo.com> wrote:
>
> Have you looked at any debug CCAPI output regarding
> this matter? If so, are you seeing any timing issues?
> I once had a credit card processor that would wait 9s
> before sending data.
>
> Paul
>
> --- Kevin Dunn <cheesevoice at gmail.com> wrote:
>
> > Okay, I want to preface this with "my users are
> > fluent at 'vague' and fond
> > of BSoD (Blanket Statements of Disaster)"
> >
> > Their gateway is MGCP, and their fax machine has 2
> > lines going into it.
> >
> > without boring you with details of configurations
> > the issue is so WEIRD I am
> > just going to put it out there....
> >
> > When a client faxes us (incoming) manually the
> > system works just fine, when
> > the client faxes us (incoming) with an automated
> > system (auto-dialer, right
> > fax etc) the faxes do not connect.  When I test the
> > fax after hours it works
> > great (manually).  I don't have a way to test from
> > an automated system.
> >
> > Anyone ever hear of anything like this?
> >
> > Kevin
> >
> > PS:  I THINK the issue MIGHT be the primary incoming
> > fax line (FXS 0) is set
> > to busy trigger at one call.  The clients auto
> > senders are used to some sort
> > of cue and not a busy signal so they are reporting
> > "error" when in fact they
> > are getting "busy".
> > > _______________________________________________
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>
>
>
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