[cisco-voip] Redirecting Number and Unity ?

[Lelio Fulgenzi]

I'd stay away from modifying the dialing rules as much as possible and stick 
to using alternate extensions if possible.

but that's just me.

Lelio
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys 
is inversely
related to the amount of caffeine ingested in the last 30 minutes.

----- Original Message ----- 
From: "TechGuy" <techguy at gmail.com>
To: "Ed Puzziferri" <epuzziferri at factset.com>
Cc: "Cisco Voip" <cisco-voip at puck.nether.net>
Sent: Friday, March 28, 2008 4:29 PM
Subject: Re: [cisco-voip] Redirecting Number and Unity ?


>I setup under Call Routing - Forwarded Calls in Unity per Scott V a
> rule to send it to my original call handler.  However I had problems
> finding a match on either the forwarding station or the dialed number
> DNIS, as I tried the full number and ext. and various options but to
> no avail.
>
> Then using the call viewer per Ed's instruction I was able to see that
> the Forwarding Station and the DNIS were the same and were the full
> number of the forwarded number the user originally had.  It is not
> matching and sending to the call handler.
>
> Thanks for all the help!
>
>
>
> On Fri, Mar 28, 2008 at 3:18 PM, Ed wrote:
>>
>> Look at the call viewer  (found in unity tools) and you can see exactly 
>> what
>> number unity is getting when the call is received.  Make sure that 
>> number
>> matches the call handler.
>>
>> Ed
>>
>>
>> Edward
>
>>
>>
>>
>> TechGuy <techguy at gmail.com>
>> Sent by: cisco-voip-bounces at puck.nether.net
>>
>> 03/28/2008 03:45 PM
>> To
>> cisco-voip at puck.nether.net
>> cc
>>
>> Subject[cisco-voip] Redirecting Number and Unity ?
>>
>>
>>
>>
>>
>>
>>
>>
>> Dealing with an issue right now that I don't quite know how to resolve.
>>
>> We had a sales person who had their own number and was working from
>> home, just a land line with local telco.  They decide to move into the
>> office so I give them a new IP phone and one of the local extensions
>> with a DID.   Tell the person that when they decide to move in just
>> have telco forward the number to the new DID I gave them.
>>
>> I tested that I could call in, and setup a call handler for this due
>> to some needs and not wanting voicemail.
>>
>> Anyway, everything worked with the stuff I setup.  But now on his old
>> number that telco is forwarding when it hits unity it does not hit the
>> call handler.  I can call the number I setup and it works, but when
>> calling his number which forwards to the number I setup it does not.
>>
>> I notice in the isdn q931 messages it shows something like this:
>>
>>        Calling Party Number i = 0x2183, '9726545418'
>>                Plan:ISDN, Type:National
>>        Called Party Number i = 0xA1, '9724562500'
>>                Plan:ISDN, Type:National
>>        Redirecting Number i = '!', 0x008F, '9722375323'
>>
>>
>> Only thing I can figure is that unity is not seeing the 2500, but is
>> seeing the 5323 of the redirecting number?
>>
>> Any thoughts on this?
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>>
>> Dealing with an issue right now that I don't quite know how to resolve.
>>
>> We had a sales person who had their own number and was working from
>> home, just a land line with local telco.  They decide to move into the
>> office so I give them a new IP phone and one of the local extensions
>> with a DID.   Tell the person that when they decide to move in just
>> have telco forward the number to the new DID I gave them.
>>
>> I tested that I could call in, and setup a call handler for this due
>> to some needs and not wanting voicemail.
>>
>> Anyway, everything worked with the stuff I setup.  But now on his old
>> number that telco is forwarding when it hits unity it does not hit the
>> call handler.  I can call the number I setup and it works, but when
>> calling his number which forwards to the number I setup it does not.
>>
>> I notice in the isdn q931 messages it shows something like this:
>>
>>        Calling Party Number i = 0x2183, '9726545418'
>>                Plan:ISDN, Type:National
>>        Called Party Number i = 0xA1, '9724562500'
>>                Plan:ISDN, Type:National
>>        Redirecting Number i = '!', 0x008F, '9722375323'
>>
>>
>> Only thing I can figure is that unity is not seeing the 2500, but is
>> seeing the 5323 of the redirecting number?
>>
>> Any thoughts on this?
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>>
>>
>>
>>
>>
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