[cisco-voip] Unable to add/update 7970 in CM.

[Chris Clouse]

Yes, I've seen this before.  This was a bug.  
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg22098&
Submit=Search CSCsg22098 
 
I got ES96 from TAC to resolve.  I would recommend just sticking with a
main SR.  I believe it is in SR5b or later.

 

-Chris 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Frank Wakelin
Sent: Friday, March 28, 2008 3:42 PM
To: Cisco Voice
Subject: [cisco-voip] Unable to add/update 7970 in CM.

 

When ever attempting to either add or update a 7970 within CallManager
we receive an error with no details that simply references the update
URL (example below).  We can update the lines attached to any existing
7970, but can not update the any phone settings, nor update a 7970.  We
can add/update other phone models (IE: 7960) but not a 7970.

 

Any ideas?  CCM Version: 4.1.3sr2 , Device Pack 65

 


		Error Information


	
https://callmanager_pub/ccmadmin/_RemoteScripts/rs_phone.asp?_method=upd
atePhone&_mtype=execute&pcount=68&p0=&p1=30018&p2=30006&p3=0&p4=SEP12345
6778900&p5=SEP123456778900&p6=&p7=&p8=%7B1B1B9EB6-7803-11D3-BDF0-0010830
2EAD1%7D&p9=&p10=&p11=&p12=0&p13=%7B404D3A28-498C-4E1D-9057-2714EDF43B7B
%7D&p14=%7C%7C&p15=&p16=0&p17=0&p18=2&p19=2&p20=-1&p21=0&p22=0&p23=0&p24
=0&p25=60&p26=2&p27=%7C%7C&p28=&p29=&p30=&p31=&p32=&p33=&p34=&p35=&p36=u
ndefined&p37=undefined&p38=undefined&p39=undefined&p40=undefined&p41=und
efined&p42=undefined&p43=true&p44=undefined&p45=undefined&p46=undefined&
p47=1&p48=null&p49=2&p50=undefined&p51=undefined&p52=undefined&p53=undef
ined&p54=%20%3CdisableSpeaker%3Efalse%3C/disableSpeaker%3E%3CdisableSpea
kerAndHeadset%3Efalse%3C/disableSpeakerAndHeadset%3E%3CforwardingDelay%3
E1%3C/forwardingDelay%3E%3CpcPort%3E0%3C/pcPort%3E%3CsettingsAccess%3E1%
3C/settingsAccess%3E%3Cgarp%3E1%3C/garp%3E%3CvoiceVlanAccess%3E0%3C/voic
eVlanAccess%3E%3CvideoCapability%3E0%3C/videoCapability%3E%3CautoSelectL
ineEnable%3E0%3C/autoSelectLineEnable%3E%3CwebAccess%3E0%3C/webAccess%3E
%3CdaysDisplayNotActive%3E1%2C7%3C/daysDisplayNotActive%3E%3CdisplayOnTi
me%3E07%3A30%3C/displayOnTime%3E%3CdisplayOnDuration%3E10%3A30%3C/displa
yOnDuration%3E%3CdisplayIdleTimeout%3E01%3A00%3C/displayIdleTimeout%3E%3
CspanToPCPort%3E1%3C/spanToPCPort%3E%3CloggingDisplay%3E1%3C/loggingDisp
lay%3E%3CloadServer%3E%3C/loadServer%3E%3CrecordingTone%3E0%3C/recording
Tone%3E%3CrecordingToneLocalVolume%3E100%3C/recordingToneLocalVolume%3E%
3CrecordingToneRemoteVolume%3E50%3C/recordingToneRemoteVolume%3E%3Crecor
dingToneDuration%3E%3C/recordingToneDuration%3E%3CdisplayOnWhenIncomingC
all%3E0%3C/displayOnWhenIncomingCall%3E%3Crtcp%3E0%3C/rtcp%3E%3CmoreKeyR
eversionTimer%3E5%3C/moreKeyReversionTimer%3E%3CautoCallSelect%3E1%3C/au
toCallSelect%3E%3ClogServer%3E%3C/logServer%3E%3Cg722CodecSupport%3E0%3C
/g722CodecSupport%3E%3CheadsetWidebandUIControl%3E0%3C/headsetWidebandUI
Control%3E%3ChandsetWidebandUIControl%3E0%3C/handsetWidebandUIControl%3E
%3CheadsetWidebandEnable%3E0%3C/headsetWidebandEnable%3E%3ChandsetWideba
ndEnable%3E0%3C/handsetWidebandEnable%3E%3CpeerFirmwareSharing%3E0%3C/pe
erFirmwareSharing%3E%3CenableCdpSwPort%3E1%3C/enableCdpSwPort%3E%3Cenabl
eCdpPcPort%3E1%3C/enableCdpPcPort%3E%3CenableLldpSwPort%3E1%3C/enableLld
pSwPort%3E%3CenableLldpPcPort%3E1%3C/enableLldpPcPort%3E%3ClldpAssetId%3
E%3C/lldpAssetId%3E%3CpowerPriority%3E0%3C/powerPriority%3E&p55=&p56=&p5
7=&p58=&p59=1&p60=&p61=2&p62=1&p63=&p64=&p65=&p66=&p67=true


		Details:



---
Frank Wakelin

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